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“Been here dozens of times. Great customer service until this past time. One young girl in her 20's to run the entire store because the other employee was on break. She did her best to help everyone but you can't run the register and help on the floor at the same time.”
“The staff was very friendly and helpful and went above and beyond to find the perfect shoe. Only one time they were speaking Spanish right in front of us (happily I do understand enough to know it wasn't about us, but it still left a bad taste that they were so inconsiderate about the customers around them) second minus (not the stores fault) a lot of rude customers, can't excuse them selves just pushing their way thru. Test walked shoes just a few meters from where I was trying them out just to get my water bottle thrown rudely on the floor. That might be a good investment, a bit more seating space within the store...”
“Matt was on point with everything! He got me what i needed! Also secretly wrapped a gift for me and got me all the necessary products I needed with a pair of boots I bought. He's the best!”
“We love Columbia shoes, jackets, and socks. We just bought each pair for $50 and a pair of socks for $8. Next are fleece jackets. The quality is amazing. Service is great. Always some discounts.”
“Staff was AMAZING and helpful. Helped find items that were in the backroom. When we went cash out, Kay helped us. Today there was a special..open a credit card and save 50% off your order. She helped with everything. So polite, so informative, so helpful. A dream employee. She will be the reason why we come back here to shop. AMAZING!!!”
“I like shopping here because of their shoes and their shirts. I think that this store is almost a secret to most. It's just a small store in the outlet mall that I would originally shop in for shoes. Shopping here one can buy quality shoes in many styles at a discount. Beyond their already discounted prices there are sale racks with further discounted shoes. I recently looked at their shirts and was pleasantly surprised at their quality and fit. Frequently when shopping for shirts I find myself between a medium and a large. If I buy the medium it's usually a bit tight in places but if I buy the large it hangs on me and looks sloppy. The shirts here are made with a generous cut of fabric which allows me to purchase the medium and feel comfortable as well as it not looking too tight. Their shirts come in many different stylish patterns that will suit the tastes of many. There is usually a deal of buying one shirt and getting another at 1/2 price. They stand behind their products too. A few years back I bought a pair of shoes that within a few weeks had the sole separating on one of the shoes. I showed them at the store and without question they shipped me a new pair as my size was no longer in stock. I recommend giving them a try and will return myself.”
“Was a first timer shopping with this brand, and the manager Kate was amazing! She was attentive, but not pushy. It's so hard to find nice, classy clothing that fits well and isn't a darn crop top, but I really liked their selection a lot. I found some super cute stuff. During check out, I mentioned that I wish we had a store in our area. Kate took the time to check if there were any locations near us, and found a store about 40 min away in an area I often visit because my husband's family lives there! I had no idea that location even existed. Truly a great experience, and I will most definitely head to the Oswego location to shop more.”
“Great Sale. Initial Salesperson informed of the 2 pair for $$ Sale. But the rack in front of the store had a better sale if you could find a style and size to suit you. Pleasant experience.”
“Moment you walk in your greeted with wonderful customer service. Prices are affordable for popular name brands. Like Nike with an array of merchandise by the time you leave you'll feel like a king or Queen.”
“Do not believe the negative reviews oh my God I can't even tell you how amazing my experience has been with these people customer service is great fast shipping the product is amazing and legit the price is to die for”
“Shoes.Went to find a pair for my kids. Decent selection and prices are reasonable.My kids like the atmosphere and that is why we continue to shop here.Customer service was welcoming and helpful.”
“No doubt, Timberland has some great products. Their in store choices are limited. Like most places these days, most of their inventory can be purchased online. The 4 star review is due to their pricing. There are so many other great brands out there for less money. I don't know if the Timberland name can support their prices. Great product, nonetheless.”
“I personally love this famous footwear outlet!-Whenever I’m in Niagara Falls on the Canadian side I will cross the border, sometimes I’ll just even drive from Toronto to shop here ? and obviously shop at other stores in the area!”
“I had such a wonderful experience at Ann Taylor Factory! Three associates went out of their way to help me find the best clothes and deals—they truly rallied around me. One associate in particular was incredibly kind and made me feel so confident when I was trying to decide on a few styles. I felt genuinely cared for throughout my shopping trip. Their kindness and attentiveness made it an experience I won’t forget. I’ll definitely be coming back!”
11AM - 7PM
1900 Military Rd Space 92, Niagara
Shoe Stores
“Arthur helped me and my family this afternoon , he had amazing customer service & was super attentive and helpful while looking for different styles and sizes! Absolutely will be back”
“Finally I found a nice pair of sport shoe from here. Better arrangement than in Nike and many beautiful sportswear for ladies too. Price is good for Adidas here.?”
“Amazing Service ! Girl who helped me few days ago was awesome unfortunately I forgot her name but you know who you are ? and thank you for helping me buy crocs for my dad .
I live across the border and wanted to buy my dad some crocs and next time I wanna buy croc will definitely go back to this store first before anywhere else ?
Please give that employee of yours a promotion. Well deserved ?”
“I needed sneakers that would go over my foot brace. The sales person was very attentive and found a perfect pair of black sneakers with good enough tread to negotiate Buffalo's snow!”
“The Nike Clearance Store in Niagara Falls is a fantastic spot to score great deals on Nike shoes and apparel. The prices are unbeatable, and the variety changes often, making each visit exciting. The staff is polite and helpful, ensuring a smooth and pleasant shopping experience.”
“I brought my elderly uncle here to buy some comfortable shoes since his shoes were causing him foot pain and hindering his walking. We were helped by a younger fellow, who measured my uncle's feet and pointed us to the right section for wide shoes. They were running a b1g1 half off deal so he picked up two pairs and some socks etc. I plan on shopping there when I need new sneakers in the coming months.”
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“Went to DXL for the first time since the tariffs are in place… Felt great to be back to Military RD! Jim @DXL is the best sales Guy ever and he really knows hi stuff… we got some great buys and next time I will call to ensure Jim is in before I go back! … Mimi”