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“Went to Vans this afternoon just to browse, but Dale was so helpful and easy to talk to that I ended up buying two pairs. He made the whole process super smooth and honestly gave 10/10 service. If you’re going to Vans, definitely ask for Dale — he’s a gem!”
“I had a great experience at Crocs thanks to James. He was friendly, patient, and very knowledgeable about the products. He took the time to answer my questions, helped me find the right size and style, and made the whole shopping experience easy and enjoyable. Excellent customer service—James went above and beyond. Thank you for the outstanding help! Looking forward to see you again ♥😊👍”
“I had such a wonderful experience shopping at ARA on the Lake! This boutique is a gem — warm, stylish, and perfectly curated. I came in looking for comfortable but fashionable shoes, and ARA delivered exactly that.
Their selection of Rieker and Remonte shoes is fantastic. Their wonderful staff helped me find the perfect pair, and I was amazed at how comfortable they were from the moment I tried them on. You can tell they truly know their products and care about getting the right fit for every customer.
If you’re looking for shoes that combine comfort, style, and quality, I highly recommend visiting ARA. I’ll definitely be back!”
“Had one of the best retail experiences here with Alvin. He was super courteous and worked with me to make an awesome final purchase. I'm picky lol so he was a big help, he went above and beyond! Highly recommend.”
“I was specifically looking for a shoe sole for blundstone shoes, and been going to different stores for almost 2 months already, and Brown’s has it! Yay!! The Cashier is nice, addressed our need, I love the ambiance of the store as well. Clean and aesthetically pleasing to the eyes. Overall, we have a very experience.”
“Kelly is the best!! Definitely one of the kindest and most helpful people we have encountered at a retail store that we have ever encountered.
Thanks Kelly!! 😊”
“I don’t normally do online reviews, but I wanted to take the time to thank Rowan for all of his help. He went above and beyond. He was professional, patient, gave great advice and was really sweet. I am so happy with all three pairs of shoes that I purchased. I will definitely be back and will be looking Rowan.”
“I ordered shoes to pick up from Cyber Monday and the directions I received from my confirmation email made it so easy to find the store at the outlets. Once we got there the staff was super friendly and we were looking around for a bit and the associate came to me in an aisle to let me know that my item was ready at the front counter. The store was very well labeled with brands, stock was great and even with crazy winter weather the store was really clean. Definitely going back.”
“I recently purchased a pair of Blundstones from SoftMoc Niagara Outlet and had a fantastic experience. The boots are exactly what I was looking for — solid, comfortable, and built like they’ll outlast a Canadian winter.
A special thank you to Paris, who was incredibly patient and genuinely helpful. I had a lot of questions about sizing, fit, and different models, and she took the time to walk me through everything without rushing me. Her product knowledge and calm approach made the whole process smooth and stress-free.
Customer service like that makes a big difference. I’ll definitely be back.”
“I wanted to highlight the EXCELLENT service that my family and I received from Quin at this ASICS store. From the start, he had a great attitude and we received wonderful service from him. I've never met another customer service rep like him, who knew what they were talking about. He did a quick assessment of how my son walked and then recommended the shoe for him. He offered suggestions and tips. I was blown away by how he treated us and the attention he paid in getting the right pair of shoes for my son. Quin is definitely an asset to the store and this brand.”
“Judith is incredibly helpful, attentive, and understanding of customers' needs and preferences. She consistently provides excellent service, listens carefully, and goes above and beyond to ensure a positive customer experience.”
10AM - 9PM
300 Taylor Rd, Niagara-on-the-Lake
Shoe Stores
“Nike….
Just Do It.. ✔👟
Literally The Have The Best Collection In Town……
Customer Service Is Pretty Decent…. They Always Take Care Of The Customers Who Are Looking Around…..”
“Super helpful and friendly staff!! I went in looking for a pair of slippers and the staff recommended I size down as they stretch with wear. Glad I listened as my usual size would have been way to big!”
“WoW great place, adidas cheaper than expensive adidas directly, croc available cheap and returned at checkout an additional big discount WoW! The store is large and with choice, the service is A1 at checkout thank you”
“Great quality and comfort perfect for Canadian winter!
I recently bought these Columbia waterproof winter boots, and they’ve been amazing so far. They’re warm, lightweight, and super comfortable, even after wearing them for long hours. The waterproof feature really works I’ve walked through snow and slush, and my feet stayed completely dry.
The grip on icy sidewalks is excellent, and the inside lining keeps my feet cozy during cold mornings. They also look great and go well with casual winter outfits.
If you live in Canada or plan to visit snowy areas, I totally recommend these Columbia winter boots reliable, durable, and perfect for winter weather. ❄️???”
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“Went in with my mom yesterday and Mellisa went out of her way to help us. We tried on several pairs and sizes and she helped us find the perfect pairs. We also went back the following day to buy more shoes”