Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
1550 Military Rd Ste 314, Niagara Falls NY 14304 Hours
About Spectrum Store
Spectrum Store in Niagara Falls, NY offers a range of services including broadband Internet, Mobile, and Cable TV. Customers appreciate the friendly and helpful staff who provide fast and efficient service. The store is a convenient place to shop for Internet, new products, upgrades, equipment pickup or return, and bill payments. Staff members are known for their kindness and willingness to assist with device setup and transferring information, making customers feel valued. However, some customers experienced issues with equipment availability, such as faulty devices not in stock or incompatible remote controls, leading to frustration. Despite these occasional problems, many customers highlight the excellent customer service and the staff's dedication. The store mainly focuses on mobile sales and services, but the overall experience is positive, with staff going out of their way to help and ensure customer satisfaction. Spectrum Store remains a trusted option for those seeking reliable service and friendly assistance.
Most Recent Reviews
July 2022
my wife and i recently visited the spectrum store and were blessed to have carolynn help us resolve some issues with my mother in laws account. carolynn is patient and very knowledgeable and she took care of all our problems. there should be more people like her in customer service positions everywhere!
October 2025
Staff is very friendly and helpful. Only problem was they didn't have the equipment I needed as it was deemed faulty. I was referred to customer service and they sent me the equipment promptly.
October 2025
Great customer service, no waiting for service, manager Scott is awesome. Great experience.
More Comments(121)
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