The Giacomo Hotel is a charming and historic boutique hotel with a great location close to the falls and many nearby activities. Guests appreciate its clean, cozy rooms with good bathroom supplies and a nice view of the falls, especially in the deluxe king rooms. The hotel offers secure parking and is pet-friendly, making it suitable for travelers with pets or moving cross country. The decor reflects its historic feel, adding a unique charm, although some rooms may seem a bit rundown with older furniture and minor inconveniences like malfunctioning lights or appliances. Guests enjoy the friendly and caring staff, who go out of their way to accommodate needs, such as providing extra parking space. The rooftop bar is a standout feature, with lively bartenders who create a welcoming atmosphere and make great drinks. The complimentary breakfast is tasty, with a variety of fresh options, though some wish for more protein-heavy choices. Located within walking distance of the falls and a nearby coffee shop, the hotel is very walkable. Overall, The Giacomo Hotel offers a good mix of comfort, history, and friendly service, making it a recommended choice for those seeking a cozy stay with boutique vibes.
Hotel is easy to spot and next to your tourist needs.
Quatina was really helpful with our trip.
If we go to Niagara Falls again, I will only book with this hotel.
March 2026
Crystal is amazing best. Service ever. Because of her will return in the future. She is an example of what customer service should be!
March 2026
everything was top notch with excellent service and polite attentive staff. They went well above what was expected and anticipated for a 3 star hotel. The hot Breakfast was unbelievable with many choices! There is a 24 th floor sitting room where you can view the falls! I would definitely stay there again!
