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10AM - 9PM
480 Balltown Rd, Niskayuna
Mattress Stores
“From.the time my wife and I walked in the store, Paul was pleasant and provided a good customer service. We were very satisfied with our experience.. We would highly recomend Matress firm”
“I made the very unfortunate mistake of going to another nearby mattress store that took my money, never delivered the order, and then closed all of their local businesses with little notice and no communication to customers with open orders. My experience at Mattress Firm was the opposite of this - I wish I had come here in the first place!
During my visit to Mattress Firm I worked with Bob. He was kind and helpful in finding me what I needed and he even measured the mattress and box spring for me so that I'd be sure I was getting what would work best (was working with a kid's car bed, so measurements were specific). Once I settled on what I needed, I was able to pay and have delivery scheduled for less than a week later. The delivery process was smooth and communication was clear throughout the entire process. I also felt that the delivery fee was extremely fair and I really liked that there was an option to have an old mattresses taken away, though this is a service I did not need. Overall, I am super happy with both my in-store and delivery experience and would definitely recommend Mattress Firm (and by extension, Bob).”
“We dealt with Ron at the latham office...he was super helpful and assisted us in ordering the correct mattress we were looking for so kudos to him and mattress firm!”
“I bought a lift recliner 4 years ago and bought the extended warranty on it.It broke but, between them and their warranty company I had to add some money but, my recliner is being replaced with a better model.They were courteous, and very accommodating.I will definitely bring all my furniture business to them.”
“I had to get a new mattress and decided to purchase from Crecent because I've purchased from them in the past. The owner was so knowledgeable and laid back, he made the whole purchase from start to finish a breeze! I can't say enough great things about my experience! If you are in the market for Furniture or a mattress this is the place to go! You won't be disappointed!!”
“I recently bought a king-size MLILY mattress and pillows from Mattress Xpress in Albany, NY, and I'm thrilled with my choice! Kiam, the store manager, was extremely knowledgeable and patient, going the extra mile to help me find the perfect fit. I greatly appreciated his attention to detail. The store offers a fantastic selection of mattresses and accessories. I highly recommend Mattress Xpress to anyone in search of a quality mattress and outstanding customer service. To top it all off, the prices are great! ⭐⭐⭐⭐⭐”
“Samantha was incredibly helpful. My hot tub stopped working while I had guests staying at my Airbnb on Lake George. She helped me diagnosis the problem, locate parts, and I was able to get the hot tub working that evening! Amazing customer service from Samantha and the entire staff!”
“When I first went into the store, I asked the sales person where the mattress’s were located. He responded that they were in the back of the store. Well, I’m handicapped and having a bad day. Franklin advised me that they had a wheelchair available and would that be acceptable to me?I was so thankful for his support and kindness. I then was able to go and make my purchase. I’m very pleased with his thoughtfulness and kindness.”
“What a great place to shop. Maria Benckendorf is wonderful. She listened, answers all of your questions, lets you have quiet time to make decisions and then happily guides you to great furniture at a great price. WE are repeat customers and have been buying furniture with Maria at Raymour & Flanigan for over 10 years now.”
“Vince is wonderful, very intelligent, upfront honest businessman. I applaud is honesty and integrity. Y’all don’t go to another place come here and get everything you need to call your house a home. Will be back again and again. Support our small businesses!! Thank you so much Vince for keeping it real with the prices. If you didn’t know now you do..”
“William did a wonderful job representing Metro Mattress Albany. I will surely spread the good word of MM product and work staff. Thank You for everything. Tom Capstraw - sale customer. 07/05/2025 (Wolf Road)”
10AM - 9PM
1960 Central Ave, Albany
Mattress Stores
“Frankie D at the Central Ave outlet was fantastic. Very helpful, no pressure. He took care of everything quickly. And he’s a great person. Highly recommend working with him. I definitely will again.”
“I want to give a huge thank you to the team at Raymour & Flanigan, especially Corey, the store manager, and the delivery managers Cullen and Justin. From start to finish, they went above and beyond to make sure we were completely satisfied with our purchase.
Sometimes things don’t go perfectly the first time, but what really stood out was how committed everyone was to making it right. The delivery team made multiple trips until the product arrived in perfect condition. Each time, they were polite, professional, and genuinely cared that we were happy with the end result.
Corey was extremely understanding and made the whole process smooth. He followed up with us personally and made sure communication stayed clear between the store and the delivery team. Cullen and Justin were also great to work with — they coordinated everything efficiently and made sure each delivery went as planned.
It’s rare these days to find this level of customer service and accountability. The entire experience showed that Raymour & Flanigan truly values their customers and stands behind their products.
Thank you again to Corey, Cullen, and Justin for all your patience, effort, and professionalism. Because of your outstanding service, we’ll definitely continue shopping at Raymour & Flanigan and will recommend the store to our family and friends!”
10AM - 9PM
800 Loudon Rd #200, Latham
Mattress Stores
“Deb was great to work with, selection was great and when it was time to finalize our order it was seem less. Very happy with our purchase and can’t wait for the delivery!”
“My experience with Freight Liquidators was incredible. From the moment, my friend and I entered the store and saw the purple couch and love seat, the journey was so smooth flowing!Tim the wonderful young man who assisted in the entire process was knowledgeable, respectful and most enjoyable to interact with! He showed us a gorgeous queen size futon which I was looking for and I purchased all three pieces.I set up delivery arranging with Tim and that went very well also. I received a call a short while before delivery was scheduled and delivery folks said they would be here shortly. They arrived and carefully brought in the furniture; and also put together the futon for me. They also took off all the packaging for the couch and loveseat and added the beautiful bottom "feet"Every company should have excellent products like this as well as incredible customer service and complete follow-through. And all done by super nice staff!!!”
10AM - 8PM
3 Wolf Rd, Colonie
Mattress Stores
“Matt at the Sleep Number store in Albany, NY was great! He listened to our needs, mapped our pressure points and answered all of our questions. He followed up after our first visit but was not pushy. We bought our bed today and can't wait to start sleeping on our Sleep Number bed!”
“We were on the hunt for a new mattress. Emily was super helpful and knowledgeable about the brands we were looking at. We have been looking at other places, but it seems Mooridians does, in fact, have the best prices. We also looked around at their plethora of furniture options. They had everything. Very nice place, set up was great, no bumping into things as you walked around. We never felt rushed or pressured and will likely go back to make our purchase and future purchases.”
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“Nice show room, lots of stock, very helpful associates, and quality furniture. The pricing is premium though, and I feel like free delivery should be offered at this point in Earth's history.”