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“We came in and we had wade as our manager. He went ABOVE AND BEYOND for us. Dealt with an insane amount of bs to get us switched over with them while he kept a smile on our face. I’m so happy we went through with it.
SOMEONE JUST GIVE WADE A RAISE.”
“I dropped my phone and broke the screen. As a DoorDash driver, I can't be without my phone for long. So glad Cell Phones For Less has Sunday hours! They actually had the parts in stock. Made it good as new again in just an hour and a half. Moussa was very pleasant to work with! Hope I don't need to see them again soon, but nice to know I can count on this store when I'm in need!”
10AM - 6PM
318 Oswego St, Liverpool
Mobile Phones
“I went into the Liverpool Verizon location with a couple of problems: needed a charger for my smart watch and better phone/data coverage while traveling. Don showed me the wireless power share app on my phone which blew my mind. He then did a quote to change to the upper level of My Plan...not much of an increase in cost but more accessibility to towers! Game changers both!! Don answered all my questions and concerns with honesty, caring, and humor. Liverpool Verizon is the only place I go for phone questions! It's the best!!!”
“Amazing customer service! Went in to upgrade my sons phone, they not only made the process easier but found ways to save me money on my bill and they had my sons new phone and accessories sent directly to him, saving me from dealing with shipping it to him.”
“Nolan has been very helpful to me with excellent customer service while I was selecting my new phone and afterwards. I highly recommend end him for any
other customer as well.”
9AM - 7PM
335 S Salina St, Syracuse
Mobile Phones
“Very large selection of New and Used cell phones and cell phones repair great Verizon plans 1st 3 months of service are free excellent deals and excellent customer service support too ? ? ? ? ? ?”
“Walked in to get a screensaver and Mike worked with me to find the product as it was a five year phone. In the process of ordering, I decided to go with a new phone. Mike walked me through the process by looking at the plan I had and made adjustments that would benefit my plan and set up my phone and answered all my questions with compassion and kindness. Every store should have a Mike, people would be more than happy to come in for services and products. Thank you for restoring my faith in AT&T. Thank you, Mike. 10 out of 10.”
“I went in a few weeks ago to get an iPhone 12 and I am grateful for the cleanliness of the store and the southern hospitality shown.The music was great and entertaining they even had my music going. And a big shout out to Paula a great person all around did an amazing job in assisting me with my switch from simple mobile. Great work keep it up!!!!”
“Great service from Connor! Had iPhone replaced, brought in new one for setup. There is a $35(?) charge for this but worth every penny not to have to navigate the confusing setup website. My phone was setup within 45 minutes with everything flawlessly transferred over my old phone. I originally bought the family's phones from this store. That experience was excellent as well. Highly recommend this location.”
“Best place to go for help with technical support. More helpful than any other phone store. Everywhere else we tried was inattentive or just said they couldn’t help with accounts not associated with the brand, or third party apps. Staff I are extremely knowledgeable and willing to take time to help customers.”
“My experience with Elizabeth and Ralph was excellent. I was able to prepay my account quickly and also switch my wife from Tracfone to AT&T very quickly. I got a great deal on a new phone for my wife and Ralph took care of the phone number and data transfer from her old phone to the new one. I am extremely pleased with how quickly and competently it was all done.
I highly recommend AT&T and the Erie Blvd. store. They are awesome employees.”
11AM - 8:30PM
9090 Destiny USA Dr, Syracuse
Mobile Phones
“I purchased my IPhone 15 and came here for a case, Afzal great guy, gave me a great deal on a case ,camera protector, and screen protector and offer a life time warranty if anything brakes. Great deals great prices. Highly recommend”
“Had an issue with my phone cover bubbling up. Verizon store said it'd be expensive to repair and that I ought to consider a new phone. This one was under 3 years old. Wireless Connections diagnosis the problem to the battery.Flashlight had also quit working, because of the battery. They put a new battery in it for $ 80 + (labor, new battery, etc). Phone works fine, no issues. Flashlight works fine now. Staff was very professional and pleasant to deal with.”
“Had a great experience dealing with Jeff in purchasing a new phone. Everything was transferred quickly and successfully from my old phone. Excellent customer service.”
“I stopped at the Cricket store in Cicero. Xavier helped me with an issue I was having with my phone. He was so pleasant and very kind. He fixed my problem in a matter of minutes. I am able to get a new phone in September. I will for sure return to this store to purchase my new phone. Thank you Xavier.”
“He put my mind at ease, I had dropped my phone, the screen had some cracks in it. It also was doing some weird things with dimming the screen. He had told me it was because of the cracks that it was doing that.
I have insurance on it, they came right to my house to fix it. It was fixed in like 5 minutes!”
“The owner is very friendly,he will go above and beyond to help his customers great store to purchase cell phone plans, always manages to hook customers up with a great deal!”
11AM - 6PM
602 N State St, Syracuse
Mobile Phones
“Caitlin McCane helped me get protected with a device that stopped a hacker from terrorizing my life as it was happening before hand. She also saved me money while doing it, she has no idea what she actually did for me. Thanks Caitlin for helping people”
“Yesterday morning i went there to have my cellphone reopened after applying a password by mistake, the guy name was jesse or john he warned me he had to do a factory reset and i might lose all contacts and apps, but he opened it with factory reset, and all apps contacts and everything came back. nice pleasant guy very professional.”
“Please I have been going to this store all times but the new employee over there,she is disrespectful and less experienced with cricket services I have been turned down with my family not once not twice I had to complain about this get a competitive employee thanks”
“Great experience and customer service at this Verizon location! Mayla R. helped me with a new installation of a screen protector and was able to modify my monthly bill saving me $$$ for a service I wasn’t using! I highly recommend this store and ask for Mayla or Connor!! They are fantastic!”
“This place is fantastic - I have come here for years for all of my cellphone needs. They really know what they're doing, and I've not only bought phones here, I've also had them repaired”
10AM - 8PM
3477 Erie Blvd E, Dewitt
Mobile Phones
“Came here originally immediately after rage quitting Verizon down the street, this was close so I went to check it out. Weird to say this for a service carrier but easily top 5 customer service experiences I've ever had.
And not just that one time, we've been working with Hannah and the staff for years at this point. Service is efficient and kind, only one manager had ever tried to hard sell and he hasn't been seen in a while. Really just solid all the way down. No notes.”
10AM - 8PM
100 Matty Ave Unit 20, Mattydale
Mobile Phones
“Michelle is excellent and really knows her stuff. Very friendly & sweet. She helped my son get his new phone setup. She is a great help and I highly recommend her.”
“Took my sister to get a new iPhone as hers was very old.
Joey helped us through the whole process.
He was very knowledgeable and professional. He worked hard to get her the best deal. And he helped get her data and information from her very old iPhone to her new iPhone.
I was so impressed by his ability and service that I will be going back to get my own phone at the end of the month.”
“Evan was polite over the phone and got right to work when I arrived in the store. I was able to leave my phone at the store and shopped. When I arrived back he had the phone done and explained to me how to use the new phone. Evan went above and beyond to make sure I left a satisfied customer. He even held the door open for me! Highly recommend! ?”
“The Wireless Business Group (WBG) and our company have been working together for over 10 years. We have a large number of cellular devices, and they take all the hassles and issues out of dealing with the cellular companies. They have a genuine interest in our accounts making sure that we take advantage of special pricing when available and review our accounts on regular basis. Over the years with their expertise, we have experienced tremendous savings. I would highly recommend The Wireless Business Group (WBG), they are a great group to work with.”
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“I'd give 10 stars if I could! Sonny repaired a badly damaged phone in less than 30 minutes, was honest and didn't try to upsell us on anything. I will definitely use their services from now on!”