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“Came here to upgrade two of my phones and Geoff was super helpful. He walked me through all of my options, helped with set-up, and answered all my questions. Will definitely come back to this store when it’s time to add a new line and upgrade the other phones on my plan.”
“Store Manager Manny and Adrian were wonderful, they helped me reduce my monthly bill in half combining mobile service and home service. I would recommend them to anyone.”
“Absolute professionalism. Excellent decor. Inviting, warm atmosphere conducive to problem solving and finding solutions. Lorena solved my problem. Professionally. Respectfully. And in the most timely and helpful fashion. T-mobile, pay attention.”
“I had the pleasure of being assisted today by your sales representative RiChard. He went above and beyond in helping our family navigate the complex process of closing a deceased relative's account and reassigning the associated lines and account responsibilities.
RiChard demonstrated exceptional professionalism, patience, and attention to detail throughout the entire process. He took the time to carefully address all of our questions and concerns, remaining committed to assisting us despite multiple system glitches and verification complications. He dedicated more than 90 minutes to ensuring everything was handled properly, even sacrificing his lunch break to provide uninterrupted support.
Without RiChard's knowledge, persistence, and genuine care, this experience would have became frustrating. His outstanding customer service and dedication made a significant difference, and we are truly grateful for his assistance!”
“I had a great experience at the Nanuet store thanks to Store Manager Manny and the entire team. Everyone was professional, welcoming, and extremely knowledgeable. Manny went above and beyond to make sure all my questions were answered and that I left completely satisfied. The team worked efficiently, provided excellent customer service, and made the entire process smooth and stress free. It’s clear they truly care about their customers and work well together. Highly recommend this store if you’re looking for outstanding service and a great team experience!”
“The computer pros at AAccess.net New City have always responded quickly to our computer repair needs. They are professional and friendly and always get the job done!”
“Every time I've dreaded having to go to phone store their staff have been soo helpful with great attitudes and patience. They make the time there pass quickly. I normally don't give review but they deserve one. 10s across the board.”
“Es bueno el servicio pero en la tienda que está al frente del supermercado bravo de spring valley la tienda que está en la ruta 59 la atención es pésima y no ayudan al consumidor solo quieren vender en mi opinión es mejor el servicio en la tienda cerca al bravo y eso que es más pequeña y humilde gracias por su atención”
“The staff is incredible! Brought in my IPad to activate, my tech, Missael is fantastic! By bundling my IPad with my Android...he saved me quite a lot of money! Plus I got Hula for free!!! You need to come in and see these great people!!!”
“We made an appointment to rejoin Varizon from T-Mobile on Nov 29. We were five family members and she took care of all with in 3 hours. It took long time to transfer data but she was constantly watching each phone and transferred all Five phones successfully. She also helped each of to select our free I phone 17 pro covers and then she professionally
Put I phone film cover with such card as no air bubble was present, absolutely perfect job.
Overall she was very knowledgeable, efficient, pleasant, very calm and confident. She made all of us very happy as we got our colors and appropriate I phones. Three I phone 17 pro and
Two Google 10 Pro. She managed entire big task very efficiently and effectively with in reasonable time. Truly pleasure working with her. We all highly recommend her for new switching or existing customers.
Sincerely
Arvind, Rona and family.
Verizon team members: Russell Cellular Emerson NJ 07630”
“A awesome vist with Keith Darbonne. He went above and beyond his duties to make sure my issues were resolved in a timely manner.
I will never forget Keith.”
“On Friday I called Verizon wireless to transfer 1 number from 1 account to another the representative turned my phone off instead of. I was in tears bc not only did they shut my line off but 3 out of the 4 lines I use and none of my children were with me to get in contact with. A very patient and wonderful Verizon associate who is pretty new only been with the company 4 months called Verizon customer service on my behalf and over and hour later had my service restored I've had the number almost 25 years with Verizon. The whole team was empathetic and restored my faith in customer service Thank you .”
“Yes on February 3rd 2026 at 10am I had a issue paying my wife's phone bill so I went to the T-Mobile store westnyack where Ms leeyah chavez n the other female associate took the time to help me resolve the issue in a outstanding professional manner which I have come to expect from t mobile n that's why me n my family are all t mobile customer please keep these outstanding professional associates and you will grow even bigger a raise would be in line in my opinion”
“BY 1,000,000 MILES THE BEST VERIZON STORE in YONKERS, NY. The gentlemen working there are SUBJECT MATTER EXPERTS. They will HELP YOU and go above and beyond to find solutions to your problems, and or inquiries. IF I COULD GIVE IT another 5 STARS I WOULD.”
“I had an amazing experience with Loudres at T-Mobile. They were super patient, professional, and went above and beyond to help me fix a complicated billing issue. They explained everything clearly, made sure I understood each step, and didn’t stop until the problem was fully resolved. It’s rare to find customer service this good-huge thanks to them for making the whole process stress-free. Highly recommend!”
“All I can say Optimum is much better than Verizon. Except for the fact that they forgot to send my the $250 gift card promised when I moved and transferred my services.”
“Adella Anderson is a specialist at this Verizon Store. She is exceptionally smart, patient and very knowledgeable. She is also soft spoken which was greatly appreciated. Thank you Adella.”
“very nice employees, large spacious store with a wide selection of goods, Andrés was super helpful getting me set up with my new phone after I messed it up thank you!”
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“I recently started working for my families business and they use Daniel as their consultant. 80 percent of the day is spent working on the computer so there's issues that arise from time to time. And Daniel has been our savior - he has been nothing short of amazing! Every interaction that I have had with him has been great. He is quick to respond via email or telephone and is always ready to help. There has not been one situation or issue that Daniel has not been able to help us with. From computer malfunctions to printer setups, he does it all. My family has been using him for some time now and they have nothing but great things to say about him. He really is the best!”