The Verizon store in Yonkers is a nice, big location with good parking and typically short wait times, leaving a positive impression on many customers. The store offers the latest mobile devices, 5G home internet, and business services. Customers can visit for in-person help or use online options like scheduling appointments, placing orders for in-store pickup with free two-day shipping, or same-day delivery where available. The staff at this corporate location frequently receives high praise for providing great, helpful, and amazing customer service. Team members are described as friendly, informative, patient, cool, calm, and collected. They are known for being straight to the point, helping to fix issues immediately, rectifying situations, and working diligently until problems are resolved. Staff also helps customers get the best deals on upgrades and plans, explaining processes in an easy, simple manner. While some frustrations with overall company policies and time-consuming procedures are noted, these are generally seen as separate from the store's own effective and convenient service.
BY 1,000,000 MILES THE BEST VERIZON STORE in YONKERS, NY. The gentlemen working there are SUBJECT MATTER EXPERTS. They will HELP YOU and go above and beyond to find solutions to your problems, and or inquiries. IF I COULD GIVE IT another 5 STARS I WOULD.
April 2026
Ricardo, Tanei, and Naiya ARE THE ABSOLUTE BEST. I went to multiple Verizon stores and no one came close to them. Professional, helpful, and so nice and smart. I would rate them more than 5 stars if I could. Thank you!!!!
March 2026
Such a great experience at this Verizon store. The staff was incredibly patient, kind, and truly went above and beyond to help me. They stayed committed to figuring everything out and were so professional and supportive the entire time. I really appreciated their effort and outstanding customer service!
