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“I was in a huge rush - the team was incredibly helpful, responsive, kind. Could not have asked for a better experience. When I think about what I really want in a customer service experience, they hit every mark.”
“My UPS store is located in Congers, New York. As soon as you walk in you get a good feel. Staff is knowledgeable, professional and courteous. Always friendly and welcoming.”
“Christopher is brilliant, professional and so helpful. Plus he is an absolute delight to talk to. I hope he never leaves! Thank you Chris for being patient with all of us when we come in with our boxes!!”
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”
“I always go to this UPS Store for my Amazon returns because they are conveniently located and they are very efficient in taking my return and I get the refund from Amazon the same or next day.”
“Sal did an incredible job on my seating table poster for my wedding. He was efficient and had it done so fast and really took his time to make it look amazing. 10 out of 10 I recommend.”
“The store is well organized and in a new location. The parking is easier.The employee was polite, professional and engaging. The employee quickly corrected spelling errors in the last name as I had visited before. Provided information about package handling and services. I left the store in about 5 minutes.”
“The excellent communication and wonderful customer service I experienced on a busy Saturday morning made my visit very pleasant. I'm excited to return to the store for all my future shipping and returns needs.”
“Highly recommend !! We've gone to Nicole's Reproductions for printing signage, posters, invitations and more for family gatherings such as birthday parties, bridal/baby showers, etc.
Their expertise and excellent customer service can't compare to using an online printing service or somewhere like Staples/CVS where it can easily be printed the wrong size, blurry, etc.”
“This place is a very central location and drop offs are easy. They don’t open until 9:30 AM so be aware if you’re trying to do any early morning shipping drop off.
They recently changed owners and while the service remains largely unchanged. The friendliness definitely leave something to be desired.
It would be nice to be greeted or even acknowledged when you walk in like it used to be. Friendliness aside, it does the job.”
“I can't recommend Post All enough! This isn't just a shipping store; it's a one-stop shop for all your printing and shipping needs. Pete and Julianna are incredibly friendly and accommodating, always going above and beyond to help their customers. I've had everything printed here from t-shirts to menus, banners, and even a tent featuring my business logo. If you're looking for reliable service and great products, look no further than Post All.”
“All employees were exceptionally patient, knowledgeable and caring. They even walked me over to the item I needed and helped me make a decision. They assured me the "dual-flash drive" would work and stayed with me to be sure it did.”
“I called this post earlier to inquire about an issue I have been dealing with and I am blown away by Peters professionalism. Peter showed knowledge and was willing to speak with me like a human. Peter went above and beyond which is super rare in the world today. If I can ever utilize this post office in anyway or send others to this location I will do so 100% without hesitation. Thank you Peter, I appreciate everything to did for me today!!Dave B.”
“I’ve been coming to this Post Office Monday through Friday for the past 10 years, and the improvement over the last few months has been incredible. Since the new Postmaster, Ms. Masia, stepped in, everything runs so much more efficiently.
Ms. Soniya at the counter is fantastic—always friendly, helpful, and welcoming with a smile. It really makes a difference when you’re there regularly.
Another huge bonus is the newly designated parking specifically for the post office, which makes visits even more convenient.
It’s clear there’s been a positive change here, and it’s very much appreciated!”
“I had an excellent experience with an international package with Ms. Deja on Monday. She helped write out the custom form for me when I have a shaky hand and explained the process. She even helped me tape the box when she had an injured hand.
She went above and beyond. I think she is really helpful and empathetic if you ask for the help. She always does her best to ensure great quality service and I had to finally thank her for all her kindness.
Thank you so much.”
“Had such an amazing experience with this post office thanks to Telisha! The post office is not even the local office for my address but she still was super helpful to me. My local post office was closed on Saturday and she helped me in a stressful situation. She took down my information in case the package did come back to her location. This morning, Telisha gave me a call to let me know South Hackensack had loaded it on the truck and it would be delivered today. She went above and beyond to help me and I’m very grateful for her amazing customer service!”
“I was worried about being able to get a document spiral bound while I waited (within 45 min) but Madison at the print area was fantastic and did it in 5 minutes and it looks great! Thank you!”
“This post office is great for the residents of Thiells, Garnerville & Stony Point.The service is always fast, reliable and pleasant!The workers go out of there way to please the customer.Located near a pivotal intersection, it's an very easy to access location for a post office.Thank you!”
“This is a nice store with nice staff that are very helpful and friendly. Plus, this is my go to location to drop off my Amazon returns. For some reason I am always the 1st one online then people start coming in. And it located in a mini mall with plenty of parking, a couple of stores see photos. And it is next to the Sprain Brook Parkway.”
“This store has been an essential part of my business for 7+ years now. They are very accommodating to my package pickup/drop off needs. Always treated like family when I walk through the door. Thank you and looking forward to many more years of business together.”
“I’m confused by the bad reviews. I go there all the time, have for years now, and everyone is always kind, not just to me, but to every other customer while I have been there. Even when I have made mistakes with my Amazon returns, they have always been gracious about explaining things to me. Every UPS store I have ever been to charges for packing something for you if it’s not “no box no label.” The woman who works there helped me with color prints for my classroom, and when they didn’t come out right because I had sent them in the wrong format, she happily reprinted them free of charge. Maybe the poor reviews are from people who don’t like that the workers wear masks? Or they don’t like ever being told no, even if it’s done politely? Or there’s another reason, which I suspect but won’t post here? Whatever your issue, I simply don’t believe that these nice people were rude like some of the stories here say.”
“This is my new favorite post office. Every time I go in I am treated with courtesy and outstanding customer service. I am especially grateful to Barbara who consistently goes above and beyond. Really fantastic post office with an old-time feel to it. A+++”
“I live near the post office and visit frequently to drop of packages for an online business. The staff are always kind and patient even though the line can get understandably long as there are thousands in the area with limited choices for package delivery.”
“A Shining Example of Public Service – USPS Haworth, NJ
Who says you can’t have a great experience at a government-run office? The USPS location in Haworth, New Jersey completely defies the stereotype—and it’s all thanks to the incredible staff.
From the moment you walk in, you’re greeted with kindness, efficiency, and genuine helpfulness. The employees here are engaged, empathetic, and truly supportive. Whether you’re mailing a package, asking questions about forms, or just trying to figure out the best shipping option, they take the time to guide you without ever making you feel rushed or like an inconvenience.
It’s clear that the team at this post office takes pride in their work and in serving their community. Their positive attitude and professionalism turn what could be a mundane or stressful errand into something smooth and surprisingly pleasant.
The Haworth USPS staff are living proof that when public employees are committed and compassionate, government services can absolutely shine. A heartfelt thank you to everyone there—you’re making a difference, one envelope at a time!”
“The post office located in West Haverstraw, NY gives exceptional customer service. The young man of Indian descent with short black hair, is dedicated, reliable, very friendly, professional, helpful and gorgeous.”
“Truly the best experience at a Post Office. EVERYONE who was working today 4/14/26 at 2pm was amazing and wonderful. This visit made my day and Cheers to the VC PO, a great culture has been created! I will make the drive from Nanuet for sure. :)”
“This is the best shipping store you will find. Bill the ownere is always ready to help and get the job done very fast. My highest recommendations for this great store.”
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“These folks are trying as hard as they can to be helpful and pleasant. I see from other reviews that there were some tough times at the PO. Clearly, whatever occurred has had impact and has been repaired. Well done.”