CVS, a well-known pharmacy chain, has consistently provided a positive experience for its customers in Olean, NY and across the United States. The employees at the Union Street location have been described as helpful, knowledgeable, and efficient, particularly the pharmacy staff who ensure customers pay the minimum based on their insurance coverage. Customers appreciate the convenience of CVS's longer hours and the ability to work with the pharmacy wherever they travel. The stores are reported to have good stock and are kept clean, with fantastic employees in both the pharmacy and front-end. Many customers have been loyal to CVS for decades. While the pharmacy staff is generally praised for their attentiveness and importance of their tasks, some locations have been noted as short-staffed, which can impact the overall experience. Additionally, there have been concerns expressed about price gouging and certain business practices of CVS. Overall, CVS is a reliable and convenient choice for customers seeking pharmacy services and other retail offerings, with a dedicated staff that aims to provide a positive experience.
