Empire Toyota provides an excellent car buying and service experience. Customers report a smooth, stress-free, and amazing process, calling it the best they have had. The staff is noted for being honest, professional, transparent, forthright, friendly, and not pushy. They provide great and wonderful customer service, helping over the phone and making things easy. The service department is phenomenal, performing fast and efficient work like oil changes. The dealership stands out with its excellent service, making it worth a long drive. Many customers, including those who buy from out of state, highly recommend Empire Toyota and state they will return for their next vehicle purchase.
Jessica Ingle from Empire Toyota is fantastic to work with. I deal with car dealerships multiple times a week and Jessica's service was exceptional! Thank you, Jessica!
August 2025
Had to stop in for an oil change real quick. Fast, friendly service. I was in and out! Thanks
April 2025
Gerry was attentive and communicated well with me and my insurance company. The work was done quickly and my car looks amazing!
