5662 NY-7, Oneonta NY 13820
“Zach was extremely helpful in the paint department. He helped solve the mystery of which stain I ordered last summer, I was staining my porch again this year. Also, they are the only ones who carry oil stains.”
5006 NY-23 Ste 37, Oneonta NY 13820
“Convenient and inexpensive place to get tools and other hardware supplies. I buy many things for my job here, but the last pair of scissors I bought fell apart in my hands while using them. They had only been used a handful of times, and while I recognize they only cost $.99, if the quality is that poor, they shouldn't be sold at all. Most anything else I've ever gotten has been acceptable and adequate for its.”
659 NY-28, Oneonta NY 13820
“Had bought paint but the color wasn't (not even close) the same as last batch. Once explained to manager, he promptly replaced the paint with correct coloring. Also picked up a grill at a fantastic price!”
20 River Street, Oneonta NY 13820
“These guys are all very helpful when I come in. Not your typical advanced auto workers, they know their stuff and if they don't they'll do anything they can to make it happen. Best auto store I've been to ever. Always go in and come out satisfied and I am there frequently. Great staff best within the surrounding hourly area. Could not be happier with them.”
5283 NY-23, Oneonta NY 13820
“Kelly in Customer Service did a wonderful job solving an issue I had with a product (the issue was no fault of Lowe's). Her communication was excellent. I appreciate her listening to my concerns.”
659 NY-28, Oneonta NY 13820
“The Oneonta store came through for me after a horrible two weeks dealing with Amsterdam. While I had to come pick up the product (as I ran out of time waiting for the other store to fail to deliver), three guys helped load four pallets onto my trailer to fulfill my order. Great job Oneonta!”
5283 NY-23, Oneonta NY 13820
“The day after thanksgiving my fridge went bad so I went to Lowe's to replace it. I worked with a salesman that was very helpful his name was grant. Grant ended up selling me all new appliances and what sold me was the rebates from Samsung and Lowe's I would end up getting. Roughly around 600 dollars. So that night I went online filled in the information and was denied on both rebates. I called the store several times and went in to talk to the managers and they were not helpful at all. 2 of them never returned my call. Mind you I spent almost 4 thousand dollars with them. So I went in and was going to try one last time and again spoke to a manager that wasn't helpful she sent me back to the appliance desk where I ended up working with a women named Alyssa. She was awesome she spent a lot of her time Monday making phone calls and fighting for me to get my deserved rebates. She is the right person when it comes to customer service. She should be a manager. I would of gave 5 stars because overall my experience was good other than the mangers not making me a priority like I feel they should have after spending that much money there.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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