Lowe’s is the go-to place for all home improvement needs in Oneonta, NY. Customers can find gardening supplies, new appliances, paint colors, and patio furniture. While the store offers a wide selection, locating knowledgeable employees can be a challenge, especially later in the day or on Sundays. Some shoppers have had mixed experiences with staff assistance in specific sections, though many praise the customer service at the checkout. Positive interactions, like friendly conversations and helpful gestures from employees, enhance the shopping experience. Despite some concerns about employee knowledge and support, Lowe’s remains a popular choice for home improvement projects, with customers appreciating the variety and quality of products available.
8 4 26 Ty for hiring new guy Steve at self checkout Much improved service and helped with warranty in record time Ty
July 2026
Kelly in Customer Service did a wonderful job solving an issue I had with a product (the issue was no fault of Lowe's). Her communication was excellent. I appreciate her listening to my concerns.
May 2026
I bought a stove. I love my new stove. Kaitlyn Spina help me choose a Whirlpool stove. She went above and beyond the Call of Duty. Kaitlyn was beyond helpful. If I could give her 25 Stars I would. That girl deserves a raise
