Arthur's True Value Hardware in Orchard Park offers a high level of service and quality products. Customers praise the knowledgeable and friendly staff for helping them find the right tools and hardware for their needs. The store provides a great selection of items, including chainsaws, lawn tools, and garden equipment. One customer highlighted the excellent performance of a mid-level gas chainsaw and a professional electric chainsaw, which handled cutting 26 trees with ease. The staff also assisted with purchasing extended warranties, adding confidence to their products. Additionally, the store's sharpening service for garden tools, lawnmower blades, hedge trimmers, scissors, hair clippers, and chainsaw chains is top-notch and reliable. Customers have experienced exceptional repairs, with staff like Greg providing thorough service, including complete carburetor repairs and replacements. Overall, Arthur's True Value Hardware is appreciated for its knowledgeable staff, quality products, and personalized service, making it a trusted local alternative to larger chain stores.
