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“The salesperson was extremely helpful—this was my second time working with him, and he once again took the time to understand exactly what I was looking for. He walked me through all the available options and made sure I was supported throughout the entire process. Follow up and communication was key and the reason I returned and purchased from Ashley Furniture again.”
“Very very very good service...Robert helped me alot. explaining all I needed to know about my new Tempurpedic Bed that I purchased..I would recommend the humburg location for any bedding purchase you need now or in the future...Ask for Robert...you won't be disappointed”
“We had the pleasure on Sunday to meet and work with Nicole. She was very professional and fantastic with our three girls in the store!! We planned on just looking around see what our options where and ended up falling in love with a beautiful comfortable mattress made right in buffalo. Nicole went above and beyond to make sure we got the best deal and best mattress for our needs. Not only was the store experience fantastic but the two gentlemen who delivered our mattress did an amazing job!! Thank you for all your help and we are looking forward to restful nights ahead.”
10AM - 9PM
1650 Walden Ave, Cheektowaga
Mattress Stores
“Store Manager Zach was extremely helpful when we were looking at bedroom furniture. He was attentive to the customers without putting any pressure on us to buy. He also made sure that our items were available for quick delivery. He was a very personable guy with a sense of humor that made the experience far less stressful.”
“John was absolutely amazing, even tho I was just buying a pillow he helped me find the best one in my price range and made sure it was perfect for me. He has a great personality and doesn’t shove things in your face like normal sales people he genuinely helps you find what your looking for. I loved my pillow so much I went to see him to buy another one a week later. Kyle was a lot of fun too we talked about getting our nails done!”
“We bought our mattress here after spending $2000 on a piece of junk from Raymore and Flanigan. Our new mattress is incredibly well made, comfortable and has good support for my husband-- he has bone cancer. I highly recommend this store to anyone looking for good product,fair price and trustworthy associates.”
10AM - 9PM
3464 McKinley Pkwy, Buffalo
Mattress Stores
“Worked with Brad who was very professional and not pushy. He was able to answer all my questions and give me prices on items of interest with no hassle or pressure.”
“Looking for living room furniture so I thought I’d buy local. When I went in the store, there were no other customers so the owner (?) and I took our time looking thru materials. He gave me some good information, we leisurely gabbed about things. It was a nice visit-like stopping in to see a friend. The set will come in about 6-8 weeks. I hope all goes well.”
“Save your paperwork! After a year the mattress has given up any support it had. It's now hard and the side has blown out. Great people to deal with put subpar product. *Update* They were extremely helpful sending me a copy of original purchase paperwork and sending how to receive a factory warranty. I'm unsure how the mattress failed seeing how my wife and I are not obese but with the customer service we received I'll definitely buy from them again.”
10:30AM - 5:30PM
919 Broadway, Buffalo
Mattress Stores
“I dropped into this place on a whim and had no idea it's a long-standing locally owned business. Apparently my grandmother got a set from there years ago lolI purchased a set of end tables and saw a few other items I liked. Larry made the purchase smooth and I liked that they had someone to carry the furniture out to the car. Great price for the set I brought”
“Wow can’t believe all the bad reviews. First we went to the store in Blasdell, ny. Our salesman was great! We picked a mattress and it was delivered, after getting it we noticed that it did not fit our king size bed frame. We measured and sure enough the measurements were not what they should be for a king mattress. We went back to the store and told our salesman and they were reordering a new one, 2-3 weeks. After sleeping on it for a week my husband and I were both experiencing low back and hip pain, it was not the comfort we were looking for. We head back to the store and the stopped the reader and we picked a new mattress. We were told up from the first visit that if this were to happen and we picked a mattress the second time that was cheaper than the first we would not be reimbursed and that there was a $75 charge for returning a mattress. Our new one was $300 cheaper, we did ask about being able to maybe purchase a mattress for our daughter with the difference but that was as a no, kind sucks but I’d rather be out a few hundred than stay in a bed I was not comfortable in. Our second mattress comes and so far so good! I hope it works out because you are only allowed 1 return.
Not sure if it was the customers not listening on some of these reviews or poor sales person but our guy was great and gave us a very bit of info the very first visit!”
“Love this place! Great products and prices! Excellent delivery staff and customer service. I highly recommend this business. I will be buying again from them in the future!”
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“John was knowledgeable and answered all our questions. We came back later in the day to purchase our sofa we decided on and he and the finance team quickly processed the order and set up delivery. Always professional and friendly. This is why we like coming to Raymour and Flanagan.”