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“John was knowledgeable and answered all our questions. We came back later in the day to purchase our sofa we decided on and he and the finance team quickly processed the order and set up delivery. Always professional and friendly. This is why we like coming to Raymour and Flanagan.”
“Very very very good service...Robert helped me alot. explaining all I needed to know about my new Tempurpedic Bed that I purchased..I would recommend the humburg location for any bedding purchase you need now or in the future...Ask for Robert...you won't be disappointed”
“My fiancee and I were helped by Diane. She was patient and extremely helpful. She wasn't pushing us into any sale or deal. She gave us time to discuss and test out the beds. The mattress we purchased has served us well. I strongly recommend”
10AM - 9PM
1650 Walden Ave, Cheektowaga
Mattress Stores
“Store Manager Zach was extremely helpful when we were looking at bedroom furniture. He was attentive to the customers without putting any pressure on us to buy. He also made sure that our items were available for quick delivery. He was a very personable guy with a sense of humor that made the experience far less stressful.”
“John was absolutely amazing, even tho I was just buying a pillow he helped me find the best one in my price range and made sure it was perfect for me. He has a great personality and doesn’t shove things in your face like normal sales people he genuinely helps you find what your looking for. I loved my pillow so much I went to see him to buy another one a week later. Kyle was a lot of fun too we talked about getting our nails done!”
“This store is fun to shop in. Roger is so helpful and stands behind everything he sells. We bought a bed made by the Amish and it is the most comfortable bed we have ever had. We ordered a new frame for the bed also and he kept in touch while we waited for delivery. I would definitely recommend shopping here.”
10AM - 9PM
3464 McKinley Pkwy, Buffalo
Mattress Stores
“Devin was very nice and easy to work with. He led me in the direction of what I was looking for and gave me time to wander. He would check in, answer questions and took a lot of time to make me comfortable with my purchase. Actually made my purchase on my second visit a month after I was initially there and he remembered what I looked at and what I liked!”
“City Mattress is the premier mattress and sofa bed retail establishment...known them for 40-years from Rochester...excellent reputation and high-quality, lasting, proven name brand products, professional set up and followup. Large store network. Stephen J. Cavuoto”
10:30AM - 5PM
919 Broadway, Buffalo
Mattress Stores
“David, the owner, is beyond impressive. You can genuinely tell he cares about his business and the people he serves. His attention to detail, professionalism, and passion really set him apart. It’s rare to come across someone so dedicated to delivering a great experience every time. Highly recommend supporting his business. 5 stars!”
“Wow can’t believe all the bad reviews. First we went to the store in Blasdell, ny. Our salesman was great! We picked a mattress and it was delivered, after getting it we noticed that it did not fit our king size bed frame. We measured and sure enough the measurements were not what they should be for a king mattress. We went back to the store and told our salesman and they were reordering a new one, 2-3 weeks. After sleeping on it for a week my husband and I were both experiencing low back and hip pain, it was not the comfort we were looking for. We head back to the store and the stopped the reader and we picked a new mattress. We were told up from the first visit that if this were to happen and we picked a mattress the second time that was cheaper than the first we would not be reimbursed and that there was a $75 charge for returning a mattress. Our new one was $300 cheaper, we did ask about being able to maybe purchase a mattress for our daughter with the difference but that was as a no, kind sucks but I’d rather be out a few hundred than stay in a bed I was not comfortable in. Our second mattress comes and so far so good! I hope it works out because you are only allowed 1 return.
Not sure if it was the customers not listening on some of these reviews or poor sales person but our guy was great and gave us a very bit of info the very first visit!”
“Best place to buy mattresses in wny if not the country, and they stand behind what they sell. They also deliver it super fast and help with setup. My mother in law loves her new bed.”
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“I learned a valuable lesson about going to other furniture stores. The salespeople at Ashley Orchard Park are helpful, informative about their products and never pushy. I will never go anywhere else now. Needed new furniture so I went right to Ashley Orchard Park. Kyle was very helpful,even moved a chair so I could see it with a loveseat. That's what I call real customer service!”