10AM - 7PM
123 Grey St, East Aurora“I went in for a promotion deal to update my phone and worked with Chris. He was absolutely excellent and went through all of the different options with me and explained all of the fine print really well and transparently so that I was confident in upgrading and that there wouldn't be any surprises or nuances about it that would affect me later. Super patient and personable”
“My partner and I came into this shop to upgrade just one phone, expecting to pay a large lump sum and go. Zack actually helped us upgrade BOTH our phones for such an amazing deal that I am in shock! Within an hour, we both had the newest iPhone and Samsung phone, all our data transferred, and a very clear understanding of what to expect when it came to payments. I cannot recommend Zack enough to new or repeat clients. He's extremely knowledgeable, thorough, efficient, and most importantly, so kind! He made us laugh, helped us feel comfortable and didn't push any purchases on us. He laid out our options and encouraged us to choose what would be the best bang for our buck. If you stop at this Verizon, ask for Zack Weston and you won't regret it!!”
“Brandon was excellent with helping me and my family upgrade our phones. He was very patient with us as we had two kids with us. He was also extremely professional with all the other customers that came during the process.”
10AM - 7PM
4960 Transit Rd Unit 4, Depew“This store is amazing and I will tell you if you need anything you need to come here Chris is the best. He will make any day better. I promise he is the best you will be sorry if you don't go u will be sorry.”
“Went to metro yesterday to switch my service from tmobile to metro and it was such a pleasant experience. The employee working was so helpful and made in super easy to switch. Explained everything in a way that was very understandable. I thought it was gonna take forever but he got me all switched in under a half hour. Highly recommended going here cause not only is the service great but the price of the plan was incredibly cheaper than my plan with tmobile that I had for 15 years. 10/10 would recommend to all of my family and friends. Thankyou for everything!”
11AM - 7PM
3701 McKinley Pkwy Unit 306, Blasdell“This store is the most affordable and reliable repair in the entire NY. The technician fixed the front display and back plate of s23 ultra perfectly. I recommend this store to everyone..”
“The customer service is fantastic!Very affordable and great coverage!They go out of their way to make the customer satisfied, and I’d refer them to everyone I knew looking for a new cellular plan.”
“Awesome service. Jerry and Maria really are knowledgeable and got me set up with my phone in minutes. The phone I brought in wasn't compatible anymore so Jerry hooked me up with a new phone with 5G service. I've been using the phone for a week and no problems at all. Enjoy the cigars Jerry ??. Thank you.”
10AM - 7PM
1105 Broadway Unit 6, Buffalo“Great service!! Very happy with the service and rep Khaled C literally made my day! Great communication and problem solving. Although, representative Tony could be more friendly and understanding.”
“Fast and friendly service!! These guys were so helpful and have been every time I have been in there. Would definitely recommend and will return anytime I need any tech repairs.”
“I went there to get a controller fix and Axel was excellent. When the controller was unresponsive instead of dismissing me he brought his computer out of the back and worked on it in front of me. This was the best customer service and I didn’t have an appointment.”
“We had a serious Verizon billing issue that we've been dealing with over the phone for months. We went to the Verizon store (Hamburg, NY) and within an hour or so, Christian D. had the problem solved to our satisfaction. Outstanding customer service, Christian!”
10AM - 7PM
3263 Walden Ave, Depew“When you're in there to go see what was wrong with my phone. If I could get another one for free. Also, we he dhad Marc You was super nice checked out everything for iso that we can get another phone. It was a pleasure to do in business”
“Very helpful employee! He got me every single penny's worth. A free brand new phone! I literally will be doing all of my business here from now on!! He saved me so much money... Thank you Cricket for having such an amazing person representing your great company.”
“Boost mobile 1255 Bailey Ave. Mario was the nicest and most helpful, knowlegdable young man to help us! Highly recommend! Also, 1498 South Park location have had excellent help and service there as well.”
“The girl working was phenomenal last night!! She was the only one there had a store full of people and multi tasked everyone to get us in and out!! She was so good at what she does!!!! You’re lucky to have her in your team!!!”
8:30AM - 10PM
729 Sycamore St, Buffalo“I am truly blessed to shop here. The people here are genuinely caring and helpful. I was very surprised at the quality service and products they provided or offered. My phone broke and they had many affordable optionsto choosefrom. This is the place to go.”
“Brushar was soo very helpful to me today! I can’t say thank you enough. He is a wizard with technology and so polite! He fixed my problem within minutes.High five to this store!”
10AM - 8PM
4900 Transit Rd, Depew“Kim was approachable, knowledgeable, and answered all my questions and concerns. She is clearly a field expert who is compassionate, dedicated and loyal to the AT & T family”
10AM - 8PM
1020 Union Rd, West Seneca“Top notch team, another store messed up my account big time Dom and his team fixed the mess and I am now a proud new customer with At&T. Thank you to the union road team for fixing everting.”
“Idk why it's not letting me write a new review so I'll just edit the one I left before. Was in there today needing a new phone. Taylor was very helpful. I was able to get the new phone and she switch all my contacts and photos over from my old one. Was in and out within 15 minutes a happy customer.”
10AM - 7PM
176 Main St, East Aurora“Max is amazing! My mom and I stopped by to upgrade her phone, and he could not have been more helpful. He was so patient with my older mother who admittedly is “anti-technology” and made her feel super comfortable and confident in her purchasing process. We can’t recommend him enough! Thanks, Max!”
“Jeremy was super easy to deal with. Upgrade process was transparent and efficent. No pressure, no schtick just a comfortable transaction that was easier, a ton easier, than cellular stuff used to be.”