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“Destaney S from the East Aurora location made our experience quick and easy. Her expertise dealing with business accounts made for a smooth transaction. Not to mention that she is also very personable!”
“I want to give a big thank you to Wansi, who was incredibly helpful, patient, and knowledgeable during my recent phone purchase. I was feeling quite anxious especially going through this without one of my daughters by my side but Wansi made the entire experience smooth and stress-free.
In addition to buying a new phone, I needed to deactivate my late father’s phone and purchase and set up an internet gateway. Wansi walked me through every step with kindness and understanding. Even when I had to dig deep into my memory for passwords ? and call both of my daughters who live in different states!, Wansi remained patient and supportive.
Wansi truly went above and beyond. I couldn’t have asked for a better experience. Thank you so much!”
“My experience was exceptional due to the great work of Jamal. He was a delight to work with and very helpful to me. Jamal was energetic and energetic in the way he made sure everything was done to perfection. His always upbeat and cheerful attitude is a great attribute of his and I think this is what made the whole experience perfect. It is very rare to find such a person who not only does her/his job well but also takes pride in it. Due to Jamal, it is as if I have been given a 5, star experience and he is a great value to the team.”
“This store is amazing and I will tell you if you need anything you need to come here Chris is the best. He will make any day better. I promise he is the best you will be sorry if you don't go u will be sorry.”
“Went to metro yesterday to switch my service from tmobile to metro and it was such a pleasant experience. The employee working was so helpful and made in super easy to switch. Explained everything in a way that was very understandable. I thought it was gonna take forever but he got me all switched in under a half hour. Highly recommended going here cause not only is the service great but the price of the plan was incredibly cheaper than my plan with tmobile that I had for 15 years. 10/10 would recommend to all of my family and friends. Thankyou for everything!”
“I was helped today by Valerie and Jerry. They are excellent customer service agents and are so knowledgeable that I know I could not have set up my new phone and recovered my accounts without them! I have been a loyal Cricket fan for years. Their customer service is always excellent! This is why!”
“I went into the store to inquire what the cost of removing the rear cover of my phone would be, they not only removed the rear cover, they inserted the Simm card as a complementary service. If they would do that, I'm sure they would do a fantastic job on any other devices. Check them out and let me know what you think.”
“This store is the most affordable and reliable repair in the entire NY. The technician fixed the front display and back plate of s23 ultra perfectly. I recommend this store to everyone..”
“Shah our representative at Verizon was absolutely fantastic. I had an issue. He took the time to work it out for me and everything is perfect. Now this is the place to go Verizon.”
“Russ was absolutely amazing! He was so helpful, patient, and knowledgeable. He made my experience painless and pleasant. He is an absolute gem and an asset at this company.”
“Everyone was so kind and welcoming when I walked in, which was extra-wonderful because I had a bad experience at the store nearest me the day before. I had received my new iPhone 16 Pro, and Wesley helped me set it up. Wesley was kind, knowledgeable, and patient. Not only did he transfer all the information from my old phone, but he also helped me choose the best accessories for my new phone. Kudos to Wesley and the rest of the staff at this store. They were outstanding!!”
“Max is amazing! My mom and I stopped by to upgrade her phone, and he could not have been more helpful. He was so patient with my older mother who admittedly is “anti-technology” and made her feel super comfortable and confident in her purchasing process. We can’t recommend him enough! Thanks, Max!”
“I’ve been in sales for awhile, so when I met Brian I was set on one thing! Just as any good sales men should have his communication was 10/10!!! I walked out spending 400$ but that’s 200$ less then I was willing to bargain on at best buy, and he hooked me up with slowing future benefits!! Communication is key I could care less about $$$ in the beginning if I’m in a store it’s because I know i have to be and set the funds aside to be! While keeping in interests I didn’t want to spend over 300 but was willing to go go up to 500 he walked be out the door at 354 and set me up for the next 6 months to make sure I have smooth sailing!!!
As a previous phone sales rep I could honestly say I wouldn’t have been able to do half the savings this man got me! Storngky recommended ask for Brian!!!! 2 hours flew by and I didn’t even realize it, time was not of the essence for him! The communication stayed strong, nor did I feel rushed!!! That’s the key!”
“Great service!! Very happy with the service and rep Khaled C literally made my day! Great communication and problem solving. Although, representative Tony could be more friendly and understanding.”
8:30AM - 10PM
729 Sycamore St, Buffalo
Mobile Phone Accessories
“I am truly blessed to shop here. The people here are genuinely caring and helpful. I was very surprised at the quality service and products they provided or offered. My phone broke and they had many affordable optionsto choosefrom. This is the place to go.”
“Helped me transfer everything over from android to iPhone despite programs taking a second or a half hour! I am so happy with the job and effort done to help me! Best customer service”
“Idk why it's not letting me write a new review so I'll just edit the one I left before. Was in there today needing a new phone. Taylor was very helpful. I was able to get the new phone and she switch all my contacts and photos over from my old one. Was in and out within 15 minutes a happy customer.”
“Boost mobile 1255 Bailey Ave. Mario was the nicest and most helpful, knowlegdable young man to help us! Highly recommend! Also, 1498 South Park location have had excellent help and service there as well.”
“I clicked the wrong choice. I was very satisfied with my experience. Michael went above and beyond to assist me. He greeted me within a second of me opening the door. He was friendly and professional.”
“Zion Fields went above and beyond to get me a great phone quickly he made the process seamless while making sure I understood everything about my phone plan and all the other deals available for me he was Awesome and his customer service was impeccable. I'm truly thankful to Zion for his professionalism and expertise”
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“Walked in and was greeted immediately!! Very knowledgeable, great deals, super friendly and nice. It was a great experience, so glad I switched to AT and T from spectrum. LARRY was fantastic, thank you Larry!!!”