Robert Basil Buick GMC is a premier automobile dealership in Orchard Park serving Buffalo. For over 65 years, the Basil Difference has meant it's always about the people. Customers report a friendly, trustworthy, and stress-free experience. Reviews highlight fast, fun, and feasible service with staff who are eager to share information, very thorough, and very helpful. Salespeople are described as awesome, informative, entertaining, and professional, often going above and beyond. The dedicated staff satisfies all sales and service needs, making customers 100% likely to return for future purchases and service. It is a great group of people to deal with who really care about their customers.
Great service, friendly staff, quick quality repair
November 2025
I found the staff to be helpful and friendly. A couple of people checked on me while I waited for my vehicle. My salesman stopped by to check in with me as well.
November 2025
Great customer service, always willing to help and employees go above and beyond
