The United States Postal Service location receives mixed reviews. Many customers report that the postal workers are very accommodating, patient, pleasant, and nice. Specific mention is made of helpful service with scanning items, handling packages, making passports, and assisting with lost packages. However, significant criticisms include very slow service and a long, painful stand in line, sometimes with only two people working. Several reviews note instances of the store being closed during expected business hours, causing confusion. While some find the customer service has improved, others express frustration with high shipping costs and the overall long process.