“Luana and Mancini helped us with diagnosing a problem with one of our phones. Once the issue was identified, they expertly interacted with the warranty firm to speedily get a replacement. Finally, Luana transferred all critical data and apps to the new unit so the transition was smooth.”
“I would give 5 star because this is my regular 711 by work. But i gave 1 less star, since had issue for Lottery. NY state allows for Credit card or debit card purchase but they always say cash even thou i showed them what is allowed in what state as per lottery for payment. Not sure how this works so had to put review and ask what exactly is the thing with 711 at this location. Shoprit even gas stations allow Credit/Debit card for purchasing lottery. NY is one of the 22 states that allow using credit or debit card for purchase of lottery. Just want come clarification thats all.”
“I recently traded in two iPhones for upgrades. I completed my upgrade about two weeks before my husband’s, and I worked with Yash both times. He made the entire experience easy and smooth, taking the time to understand my needs and helping me get the best value from my plan.
Yash was patient and willing to answer every question I had, whether it was about the iPhone itself or even specific apps. Because of how positive my experience was, I specifically booked an appointment with him again when it was time to upgrade my husband’s phone.
He also gave me his business card so I could easily reach out if I had any concerns or questions afterward, which I really appreciated. I truly can’t say enough good things about the experience and the level of customer service he provided.”