Pet Stores in Pelham Manor, NY

1 location found near Pelham Manor

“Welcoming, every visit. Associates are extremely helpful, which I appreciate because sometimes you could go to an establishment and find an employee from a different dept., ask for help or have a quick question, and they'll turn you away - quick. I can't recall an encounter where an employee did not go out of their way to lend a hand or offer external resources (if what I needed was not available in store). By "lend a hand," I literally mean, either they've found another colleague to direct me to, looked up a product for me, or guided me to where I need to go personally. Just overall exceptional and consistent customer service. The line can get a little long, and it's weird that it goes down one aisle, but it moves pretty quickly.In full transparency, I must say I've found similar but cheaper instore products on Amazon. The confidence of knowing the quality of the in store items beforehand though, and previous experience of being able to chat with someone who works there about the best choice, is comforting so I usually opt for the in store option - and you build rewards points. Sharing some of the items from our last visit; "our" because, of course, the best perk is being able to bring my Big Boy ?? along. Fyi, the spacious grassy pet relief area outside is a perk, and the in store pet clean-up stations are a god send, truly.”

3.4 Good152 Reviews