The Addison of Willow Pond
Community Services/Non-ProfitsHours:
40 Willow Pond Way, Penfield NY 14526 Hours
About The Addison of Willow Pond
The Addison of Willow Pond is a lively and welcoming community that offers a perfect blend of modern amenities and friendly atmosphere. It is an ideal place for residents to enjoy their independent life, surrounded by caring staff and new friends. Visitors often mention the helpful and dedicated staff, including Jeff, Suzy, and others, who greet residents by name and create a warm, family-like environment. The community features a variety of freshly painted apartments with new flooring and appliances, allowing residents to personalize their space. Activities are a highlight at Willow Pond, with options such as theme weeks, bingo, crafts, exercise, musical entertainment, and outings, including trips to notable places like the Buffalo Bills stadium. The community also provides transportation for residents’ appointments, making daily life more convenient. Residents and their families appreciate the safe and caring environment, especially noting how well staff navigated the challenges of the COVID-19 pandemic to protect everyone’s well-being. The community’s atmosphere is cozy and lively, with residents and visitors enjoying events like the fall Apple Spectacular, which features fun activities and delicious snacks. Many residents have made lasting friendships and feel at home in this supportive environment. Overall, Willow Pond is praised for its excellent staff, engaging activities, and the family-like atmosphere that makes it a special place for residents and their loved ones alike.
Most Recent Reviews
October 2025
My mom was there 10 years. Sadly she had to move on. The people and management there have been fantastic. She still comes back to visit. Thank you for a great 10 years!
March 2025
Beautiful community, classy and convenient layout with friendly staff and great food! Overall pleasant place to be.
February 2025
Willow Pond is such a warm and inviting place to be!! The staff works so hard to always make the residents feel special and at home.
More Comments(54)
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- Penfield, New York