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8:30AM - 5PM
2080 Fairport Nine Mile Point Road, Penfield
Post Offices
“I've been using this PO for 5 years. It's easy to park, the staff are friendly and professional and they are happy to take the time to explain details to you. Much easier to use than, for example, the local UPS store (and cheaper). Best wishes to the staff for 2026.”
8:30AM - 5PM
420 Ridge Road, Webster
Post Offices
“A convenient location and quick service. The very nice, yet consternated lady working is definitely feeling this holiday rush and I wish her the best!
If you show up with your parcel or package ready to go, you will ease her work load and speed up the process for all behind you.
Happy Holidays people!”
“I don't interact with USPS all that often, but whenever I've gone into the office or had to call with a delivery question, the agents I've dealt with have been nothing but extremely friendly and helpful. There's the stereotype of the disgruntled postal worker - and maybe they are - but you'd never know it by the way they treat you as a customer.
Thank you for the excellent service.”
10AM - 1PM 2 - 5PM
82 Ridge Rd, Union Hill
Post Offices
“This is the best post office. It is never busy, everyone is friendly and helpful and I'm consistently in and out
in 3 minutes. It's a joy to go!”
8:30AM - 5PM
206 West Commercial Street, East Rochester
Post Offices
“Generally really happy with the service here. However recently they have been locking doors during day saying carrier issue be back in 15 mins. Only to see 4 employees behind counter not doing anything.”
“The man who works behind the counter went above and beyond for me. He not only helped guide me through my passport renewal application, but also took extra time to take my photo for both my US passport and a Canadian citizenship application; each require different size guidelines. He was patient and professional. I’ll be back.”
9:30AM - 1PM 2 - 5PM
53 Assembly Drive, Mendon
Post Offices
8:30AM - 5PM
216 Cumberland Street, Rochester
Post Offices
“I just wanted to say I love this post office. My mailman comes out of that station and he is the best. ED is his name and he is a hard worker, the only negative thing I have to say about him is he smells like a walking sbarro pizza. He is pleasant to deal with and always on time. He needs a big raise. We love you ED…. Your customers at 321 lake ave.”
“This branch is always a real pleasure to go to. They are very helpful. They keep the line moving and never make you feel like an inconvenience. They answer all my questions and it's wonderful they are open late.”
8:30AM - 5PM
1614 Penfield Road Ste 2, Rochester
Post Offices
“I am in here several times a month at this point. The staff is always friendly and courteous. They are knowledgeable and helpful for more complicated transactions.”
“When I first looked up the post office close to me on Google, I got a little nervous that the one on Lake avenue was going to be as rough as your reviews. But whatever. Dealt with worse, so I went anyways. Ready to deal with Jason and his terrible customer service, but I was pleasantly surprised by meeting Patrice who is very helpful and enthusiastic.”
“I scheduled a passport photo appointment ahead of time, and the man (Will) helping me was very friendly and thorough! Will was managing my passport photo and questions, as well as efficiently taking care of the other customers. Thank you Will!”
“Tiffany was USPS customer service representative that handled my eBay shipment to my customers. Knowing it was glassware & ceramics, she took extra care in marking it as such. Excellent customer service! I try to use this location for all my needs!”
“After a rocky start and our mail being delivered to the wrong address on a regular basis I have to say our "Newish" mail carrier is doing a FANTASIC job here on Long Acre Rd. He is the BEST! Thank you so much for taking the time and caring that our mail is being delivered appropriately.”
9AM - 5:30PM
1900 South Clinton Avenue Ste 25, Rochester
Post Offices
“Myesha (gorgeous ethnic name that I likely mispelled despite being ethnic myself) was a great help for our USPS needs. Quick in and out despite being such an intricate process.”
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“I always use this location whenever I need to ship something (I run a small online store), and the staff have always been helpful and friendly. This place is much better than many other local USPS locations.”