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8:30AM - 2PM
2080 Fairport Nine Mile Point Rd, Penfield
Post Offices
“I don't interact with USPS all that often, but whenever I've gone into the office or had to call with a delivery question, the agents I've dealt with have been nothing but extremely friendly and helpful. There's the stereotype of the disgruntled postal worker - and maybe they are - but you'd never know it by the way they treat you as a customer.
Thank you for the excellent service.”
8:30AM - 12PM
206 W Commercial St, East Rochester
Post Offices
“Generally really happy with the service here. However recently they have been locking doors during day saying carrier issue be back in 15 mins. Only to see 4 employees behind counter not doing anything.”
“This is the best post office. It is never busy, everyone is friendly and helpful and I'm consistently in and out
in 3 minutes. It's a joy to go!”
“The man who works behind the counter went above and beyond for me. He not only helped guide me through my passport renewal application, but also took extra time to take my photo for both my US passport and a Canadian citizenship application; each require different size guidelines. He was patient and professional. I’ll be back.”
“I just wanted to say I love this post office. My mailman comes out of that station and he is the best. ED is his name and he is a hard worker, the only negative thing I have to say about him is he smells like a walking sbarro pizza. He is pleasant to deal with and always on time. He needs a big raise. We love you ED…. Your customers at 321 lake ave.”
“This branch is always a real pleasure to go to. They are very helpful. They keep the line moving and never make you feel like an inconvenience. They answer all my questions and it's wonderful they are open late.”
“When I first looked up the post office close to me on Google, I got a little nervous that the one on Lake avenue was going to be as rough as your reviews. But whatever. Dealt with worse, so I went anyways. Ready to deal with Jason and his terrible customer service, but I was pleasantly surprised by meeting Patrice who is very helpful and enthusiastic.”
“I scheduled a passport photo appointment ahead of time, and the man (Will) helping me was very friendly and thorough! Will was managing my passport photo and questions, as well as efficiently taking care of the other customers. Thank you Will!”
“Myesha (gorgeous ethnic name that I likely mispelled despite being ethnic myself) was a great help for our USPS needs. Quick in and out despite being such an intricate process.”
“After a rocky start and our mail being delivered to the wrong address on a regular basis I have to say our "Newish" mail carrier is doing a FANTASIC job here on Long Acre Rd. He is the BEST! Thank you so much for taking the time and caring that our mail is being delivered appropriately.”
9AM - 12PM
1614 Penfield Rd Suite 2, Rochester
Post Offices
“Honestly of all local post offices in my area this one is tops. From someone who sells a lot online, seems like literally within an hour or so after I drop a package off in their package drop its scanned and on their way. Makes my customers happy to see its been shipped quickly and I look like a hero.”
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“I always use this location whenever I need to ship something (I run a small online store), and the staff have always been helpful and friendly. This place is much better than many other local USPS locations.”