The Holiday Inn Plainview-Long Island, an IHG Hotel, offers a mixed experience for guests. The hotel's front desk staff, including Lydia, Alissa, Ahmed, and Patrick, are consistently praised for their warm, friendly, and professional service. Guests note that the staff goes above and beyond to ensure a pleasant stay, such as accommodating early check-ins and providing extra amenities. The hotel's rooms are described as clean, with one guest mentioning they were "very nice" and had a "big room." However, some guests report issues, including a backed-up sink, cracked tiles, and a malfunctioning TV and Wi-Fi. The hallway carpets are also noted to have a musty smell. One of the most significant complaints is the constant slamming of the metal room doors, which guests find "beyond irritating" and disruptive, especially when housekeeping is working. The hotel's unusual layout is also mentioned as an odd feature. On the positive side, the hotel's lobby and restaurant are praised for their attractive Christmas decorations, and the restaurant is noted to have good food at reasonable prices. Free parking is also available. Overall, the Holiday Inn Plainview-Long Island, an IHG Hotel, provides a mixed experience, with excellent customer service balanced against some maintenance and noise issues in the rooms and hallways.
The hotel has a comfortable atmosphere with friendly staff that made check-in a breeze. I enjoyed the clean rooms and the complimentary breakfast was a nice touch, but the Wi-Fi was frustratingly slow during my stay. Overall, it was a decent experience with room for improvement.
May 2026
Not a fan of the rooms BUT they were clean and comfortable. The in house dining is great. Family friendly. The only issue is that the rooms have no exterior windows, just windows out onto the hallway, so you have to leave shades down. A good place for a short stay.
May 2026
Had a great experience here! The service was friendly and everything was well-organized.
