AutoZone Auto Parts in Port Chester, NY is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its excellent customer service, with employees like Jessenia and Doug going the extra mile to assist customers. Managers have also been praised for their genuine helpfulness and concern, ensuring customers' safety on the road. However, some customers have reported poor parts knowledge and value for money, with one customer having to purchase multiple sets of lug nuts to find the right fit. Overall, AutoZone Port Chester provides a mixed experience, with strong customer service balanced by occasional issues with product knowledge and pricing.
We came in with a scratch on our car, and Adriana A the store manager was so friendly and immediately came out and got rid of the scratch free of charge. Her customer service was above and beyond and we sincerely appreciate her!
June 2026
Brett was AMAZING at auto zone! excellent customer care!!!
May 2026
Called the store in Port Chester, Manny, was incredibly helpful. He was very knowledgeable and polite. Thank you very much. #promotion
