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“Karen was very helpful with getting my mom the appliances she needed for her apartment renovation and even got us a special deal for $300 off a Samsung appliance package.”
“P.C. Richard & Son, Forest Hills, is truly exceptional! Their customer service is unparalleled, always going above and beyond to ensure customer satisfaction. The range of options available is incredible, catering to every need and budget. I give them 5 stars without hesitation. Additionally, their facility is impeccably clean, creating a pleasant shopping experience. Special shoutout to Manager Frank! His assistance was invaluable, making my shopping experience even more delightful. His helpfulness and expertise truly exemplify the outstanding customer service at this store. Highly recommend!”
“Malik and Dean were Absolutely Wonderful, they assisted me in a warranty renewal for my Blender, and I can enjoy Deliously Healthy Smoothies once more! 100/10 Experience!!!”
“I recently flew in to New York from California to visit my mom. It was time to replace her air conditioner, so I called PC Richard. Carson Reid answered the phone.I told Carson that I would soon be returning to the west coast and that I had to take delivery of a quality air conditioner ASAP.Carson was friendly and professional, and he provided wonderful customer service. He was also painstakingly detail-oriented. After obtaining the voltage, dimensions and BTU of the wall/sleeve air conditioner we needed, he asked what kind of sleeve was in the wall of my mom’s apartment. I had no idea, so he went on to Google to check out my mom’s apartment building. From looking at a photo of the building (and its air conditioners), he was able to determine the kind of sleeve…incredible!I needed to have the air conditioner delivered within 2 days, and I had to clear the delivery with the management company of my mom’s co-op. The problem was that Carson would be off the following day — NO PROBLEM. Even though he was off the following day, Carson worked throughout that day with me and the management company in order to provide the paperwork that was necessary before management would permit the delivery.Thankfully, we received the air conditioner on time.I have never come face-to-face with Carson Reid as all of our interaction took place via phone and text messaging. However, you just HAVE to know that if I EVER need another appliance, I will seek him out.”
“I was thoroughly pleased with my order.Roy my service attendant was very accommodating and answered all my questions. The service delivery was excellent and the tech guys were ver7 helpfulAll in all a very pleasant experience.”
“Mr. kazim Ali is extremely knowledgeable and helpful. he spent a long time with my mother showing her refrigerator options. She left with out purchasing anything - once we did online research and found that it was the same price at the store, we made sure to come back to Mr. Ali. He’s patient and very knowledgeable on upkeep of the appliance. Stuff you can’t know just by buying it online. Thanks for your great customer service!Sara”
“I recently had the pleasure of purchasing a new washer and dryer from Mitch K at P.C. Richard’s & Son, and I couldn't be happier with the experience. From the moment I walked into the store, Mitch was incredibly welcoming and knowledgeable. He took the time to understand my needs and budget, offering a range of options without any pressure”
“I was trying to save money on my new house project. I found the perfect match appliances in their store. Best price with just invisible scratches on the side of the refrigerator. I am very satisfied with it. Saved a lot of money. Highly recommend.”
“Frank was very helpful to me and selecting a TV. He also went out of his way to check some other options which was very helpful. I’ve been a customer of PC Richards for many many years.”
“My wife and I remotely purchased a gas grill as a housewarming gift for our son and daughter-in-law. I first called Mr. Dunstan last week. He was very knowledgeable, funny...and truthful. He assessed our kids' needs over the phone, and sent us quotes on numerous grills to check out. Many phone calls and emails (very quick turn-around!) ensued, but he never lost his patience or his good humor.When my son came to the showroom on Saturday, I arranged with Mr. Dunstan that if my son wanted a more expensive grill than (the very nice Napoleon Prestige Pro 500) we wanted to get them, Mr. Dunstan would just quote him the differential in price instead of the total. Try doing that on Amazon...I'm sure there might be some brands where his margin might be higher, but he absolutely sold us the best grill for the money. I'm old school, and I want a nearby brick-and-mortar to purchase any item that I can't fit it my car if it breaks. Mr. Dunstan is old-school as well: he knows the goods, and he will tell you the honest truth about them. I am guessing he has a high percentage of repeat customers.Just in case you were wondering: I highly recommend buying your next grill from Al Dunstan at Curto's.”
“Len Harris was professional prompt and precise! I came here after years of shopping at PC Richard's. Had a horrible experience with them and came here to buy the same dryer. I bought it within minutes and Len Harris was able to deliver and install within days. They were even able to put the dryer vent through the window. They did a fabulous job and I plan on buying ALL my future appliances here. Everyone was friendly and informational. And best of all, close by! I definitely recommend this place!”
“Hot beat is a great electronic store they have great customer service and everything you need and with great prices I love it they give you special deals, special prices and great equipment I will recommend anybody to try this location out you won’t regret it”
“Northern Hitron store only displays and sells products that can be trusted. Previously purchased products are still in good use.I'm planning to buy a massage chair again this time.I visited and the staff explained the product in detail and let me try it out, so I bought it with confidence and it is really working well. Please continue to work hard for the customers.”
“Visited P.C. Richard at Bay Plaza on 9/30 because my mom needed a new refrigerator. The salesperson was very nice and extremely knowledgeable. We also asked if we can get the water and ice maker hooked up. He stated that based on the location it would be an extra $250. That is fine we paid for it.”
“Reliable. Never had an issue with them from ordering, purchasing, installation and removal. We have purchased 4 appliances from them and the service was top notch.go there check it out.YOU WILL NOT BE SORRY.”
“Christin Goldrick gave me back hours of searching on the web for our bathroom fixtures, toilet and tub, complete with all matching accessories.Very knowledgeable, helpful and pleasant.”
“Now that it has been over a year since my purchase of my Sebo, Model K3 Premium, I want to thank Joe from Willett Vacuum of Larchmont for his encouraging me to buy this vacuum cleaner. Also, he gave me invaluable advice on my old Electrolux (use it until it dies), my current Miele (use it for the basement and den), and my Sebo for upstairs. Following the advice, all has worked beautifully. I began using my Sebo in late August, and it has performed magnificently. It is far lighter than the Miele, and it has been as effective or even more effective in vacuuming my floors and rugs. I am very pleased with the purchases and services I have received from Willett Vacuum of Larchmont. I will be returning soon to have my yearly service on this quality machine.”
“Giving a shout out to Terry, Asst. Store Manager , for her assistance and for her providing exemplary customer service beyond what can be expected by any customerDue to the efforts of Terry, she took a most untenable situation involving the purchase of an Andersen Storm door and transformed it into a great consumer experience for which she should be highly commended and which has resulted in my taking time out from my most busy schedule to author and to post this "Five" star review for which Terry is entirely entitled to for her efforts in making this potentially disgruntled consumer a mot satisfied consumer of the Home Depot.”
“One of the best appliances store ever!!Excellent customer service. Friendly and courteous staff and a pleasant environment to shop in. No PUSHY salespeople (thats a relief). BEST thing? Great prices!”
“Amazing customer service. The guy behind the counter was so nice. I forgot my umbrella, and he came running after me to give it to me. This place has most of everything I was looking for save for one item. Highly recommend.”
“When I came into the shop to look at the models, Andrew was very polite and answered all my questions. Delivery was on time. Both Joshuas were so neat and careful. After the old frig was removed, the older Josh was on his hands and knees cleaning where the old frig had been.Young Josh brought the new frig up the stairs with great care and set it in place perfectly. The entire process exceeded my expectations.They are the best.”
“Bob was extremely helpful and took the time to find the right AC unit for my existing sleeve. He called me back after doing research for me and explained everything. The major retail stores I had been to were very dismissive and gave incorrect info.information.”
“Chef Phillip and Vincent at The Roslyn Sub Zero Wolf Cove Showroom were fantastic! This is the best way to shop for appliances. I am telling all of my friends about the great experience. Thank you!”
“Excellent customer service. Had the stove I wanted in stock. Received it in a few days removed my old stove and set up the new stove. This is my second time using them and I am very happy with their service.”
“Really fast and good service. I purchased a speciality refrigerator from them online on a Saturday and they shipped on Monday. This was across three states (deliver to Massachusetts). I ordered white glove service for an extra fee and that is exactly what I got. It was actually refreshing not having to have amazon as some wierd intermediary where communicating with the seller is through code and amazon site messages (same with ebay). It was even better than ordering direct from the manufacturers website which had shown this item out of stock. I would buy something again from them at any time. The item I purchased was over a couple thousand dollars.”
“After seeing a few negative reviews I needed to write a review.I have been dealing with Steve for about 10 to 15 years. I can honestly say Steve stands behind his products he sells. He will do everything to make it right.I purchased 4 Fujitsu Duchess HVAC and he had his installed install them about 1 1/2 years ago. The Installer the old man and his son were so professional. They didn't make a mess in my house and the units were installed neatly. How to I know I saw other pro installers install them and they were a very messy install job.Also Steve's prices are the best. No knock off imitation brand full warranty.”
8AM - 8PM
600 Hempstead Turnpike, Elmont
Appliances
“Contrary to many opinions here, I've sincerely never had a problem with this location. I am in the middle of a renovation and frequently come here with my general contractor. We're usually prepared with measurements, narrow down our shopping list by looking online at what's in stock, and don't hold up the clerk by asking many questions. The types of services that I use are: 1. installation services (allow yourself some time), 2. general store purchase, 3. store purchase with assistance getting heavy things down from shelves or other types of assistance, 4. home delivery and online purchases, 5. Pro Services (with my contractor). Go in, pick up what you need, pay, then leave. Just like any other store.”
“You find what you are looking for for construction, or a project you want to do in your home or another. Staff that supports you if you don't find something, affordable prices.”
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“Was so kind and shipped the camera even faster for free to help me get it in time for my photoshoot.A little drop of kindness makes all the difference, and these guys have it. Thank you guys so much!”