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“I had an excellent experience at UPS thanks to Rita's outstanding customer service. I was having an issue with an Amazon return and wasn't sure how to proceed, but Rita took the time to help me every step of the way. She patiently explained the return process, answered all my questions, and even assisted me in communicating with Amazon to make sure everything was handled correctly. Her professionalism, knowledge, and friendly attitude made what could have been a stressful situation very easy and smooth. Rita went above and beyond to ensure I understood my options and felt confident that my return would be processed properly. It's rare to find someone so dedicated to helping customers, and her willingness to take extra time to assist me was greatly appreciated. Because of Rita's exceptional support, my issue was resolved quickly and efficiently. Thank you, Rita, for providing such outstanding service and making my experience a positive one.”
“I had such a great experience at this UPS Store! Zunaed was incredibly helpful, friendly, and professional. He went above and beyond to make sure my package was packed securely and shipped out quickly. The store was clean, organized, and the whole process was super smooth. It’s so nice to get great customer service these days — thank you, Zunaed, for making it such a positive experience! I’ll definitely be coming back here for all my future shipping and printing needs.”
“I just had a lovely experience with Jake who was a tremendous help this morning.
He went out of his way to be patient and professional.
He's a great asset to your business.”
“Excellent service all the time from bibi she always help me out in printing my labels to get my drops off done for UPS FEDEX ETC she’s very polite and professional her skill is amazing keep her here, I love this location plus I love seeing her her too. Highly recommended.”
“I am really happy with this UPS location. It’s small but really convenient. I prefer to drop off packages and make Amazon returns at this place, versus others in the immediate area. Every time I go there, the staff are really kind and patient with me. Keep up the good work and attitude!”
“Ship package through DHL to Mexico city, the staff was very helpful and patience with the transaction her name is Mala. She a great employee.. I recommend coming here.”
“Each time I use the services at this store I always have a positive experience. Yesterday was no different. There is usually a line, but the staff works quickly and always with courtesy. Cameron is extremely pleasant and efficient. He always greets you with a smile and positive words.”
“I came here right after having a bad experience at another UPS Store that didn’t open on time. What a difference — this location was open as posted, no line, and the staff was very friendly and efficient. I dropped off my Amazon return and was in and out in about two minutes.
Quick service and polite employees. I will definitely come back to this location from now on.”
8:30AM - 6:30PM
2417 Jericho Tpke, Garden City Park
Mailbox Centers
“The door was open at 6:20 and I wasn’t denied service… that’s important to me, I apologized for coming in late. But clerk didn’t care that it was almost closing time. People were still coming in when I left”
8:30AM - 6:30PM
1333A North Ave, New Rochelle
Mailbox Centers
“Moved from PO Box and couldn’t be happier. The customer service is FAR above and beyond. They even made a delivery to a restricted international address that USPS couldn’t.”
8:30AM - 6:30PM
734 Franklin Ave, Garden City
Mailbox Centers
“We purchased an item at auction which UPS Store #0691 collected, packed and shipped to us in Ireland. We are absolutely delighted with the service they provided. The item was expertly wrapped and packed and delivered in pristine condition really quickly and efficiently. We would highly recommend them.”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Mailbox Centers
“I take great joy in writing about my experience about this branch of UPS store at 177 East Main St,
Store # 4992, New Rochelle, NY. The whole staff is always courteous to everyone whether the store is full of customers and very busy of if it’s one Customer. They work smoothly and has an always smile for everyone. Regardless of what question a customer has, it’s never a bother to them and they always have the right answer. I live in the Bronx and yet I go to this store which is miles away just because of the customer service that is second to none.
I hope that management appreciate the staff at this branch. They deserve bonuses. Their customer service is top of the line especially THOMAS.”
8:30AM - 7PM
603 E Boston Post Rd, Mamaroneck
Mailbox Centers
“This UPS Store feels like my second home because I’m there so often. The staff is always helpful, friendly and incredibly quick. Even when it’s busy, everything is easy and stress-free. Highly recommend this location!”
“Had package to send to Aunt in Florida for Christmas. Clerk was very helpful and friendly. Explained various options for mailing to which I chose one. Very pleasant and productive transaction.
Highly recommend this NHP UPS store.”
8:30AM - 6:30PM
43 Glen Cove Rd Ste B, Greenvale
Mailbox Centers
“Anytime I go to the UPS there is never a line always just one or two people they’re quick and pleasant. I love the QR scan codes now because ink is so expensive now I save money on that instead of printing out the label I just scan it.”
9AM - 7:30PM
213-37 39th Ave, Bayside
Mailbox Centers
“Xiaoshuai delivered world class exceptional customer service to my mother and I. I had a package for pickup and needed those documents notarized. Xiaoshuai walked us through the process, verified our identities and being very detailed completed his portion of the paperwork efficiently. Thank you for hiring a wonderful employee.”
8:30AM - 5PM
405 RXR Plaza, Uniondale
Mailbox Centers
“What truly sets them apart is the staff. They are consistently friendly, courteous, and incredibly professional, always going the extra mile to ensure everything runs smoothly.”
“I need to shout out and say that the UPS store in Bayside in the Baybridge Commons is over the top excellent Karan goes above and beyond to be helpful every time I’m in the store without him I don’t know what I would do when people do good work. I like to acknowledge it. I’m in my 70s and I find that very few people will do what he does for you looking forward to doing business with this UPS store for many many years”
8:30AM - 6:30PM
672 Dogwood Ave, Franklin Square
Mailbox Centers
“I go there often for returns and they are always friendly and helpful. I have a store right by my house but I choose to drive a little farther to go to the Franklin Square one on Dogwood Avenue. Always smiling faces. Even when busy they are handling everything with grace.”
8:30AM - 7PM
10 Bond St, Great Neck
Mailbox Centers
“Dameon helps me on a regular basis. He is intelligent, friendly, knowledgeable and is very patient. He explains everything and treats everyone with kindness and respect.”
8AM - 6:30PM
565 Plandome Rd, Manhasset
Mailbox Centers
“Two gentlemen at the front desk are superb. They would go the extra like helping you open the door or pick up the heavy item or even helping you revise your amazon return. 5 star awesome service!
Super helpful everytime my mom returns stuff. Shes fragile so they were always helpful and assist in bring the items in and help her revise her amazon return option!”
“Answered all the questions I couldnt get answered by amazon customer service nor ups customer service in an hour, in less than 4mins☺️ Knowledgeable, helpful, and diligent. I was helped by a gentleman whose name I don't know the spelling of but starts with an M”
“These folks are nice. I've had issues where I missed the FedEx deadline at work so I would go here to have it shipped without issue. I also had my passport renewed here as well last year.”
8:30AM - 6:30PM
1936 Hempstead Tpke, East Meadow
Mailbox Centers
“This is the ONLY ups store I go too! The manager Russell rocks and so does his staff! You are in and out! No matter how long the line is! Very friendly and helpful! Continue the great job! KRIS!”
9AM - 7:30PM
248-25 Northern Blvd Ste 1-J, Little Neck
Mailbox Centers
“The staff here is amazing! They are so helpful. Whenever I come in for an Amazon return, they take care of me so fast and I am out of there in minutes. The other day one of the staff members was so patient with me with 8 returns that I made a mistake with. Instead of putting UPS drop off at this location, I put Whole Foods. He made the correction with all the returns, which took about 15 minutes. Through it all, he was patient and was so nice. I love this place!”
8AM - 5:30PM
565 Plandome Rd #201, Manhasset
Mailbox Centers
“Getting ready to sell your home is a pretty big undertaking! Barbara came to our house, looked around and put together a plan to get us uncluttered, organized, staged and ready for our open house in 10 days! Diane, executed the plan and worked side by side with me to get this very big job done. Having support and help through this quick and exciting change was amazing. We would not have been ready without A Nu Start NY. Barbara is a professional at this craft! Thank you”
“Amazing great experience at this store, all the guys here are very helpful and friendly and got all my things done very effectively and efficiently. A+++, would recommend this location to anyone.”
“Always a pleasure coming here, easy, convenient and fast. The guys here are good at what they do, knowledgeable and friendly.
Most of the bad reviews here are from the customers/people in the area who are just difficult people or they just don’t understand how things work, I’m a regular here and have seen first hand multiple customers be difficult with the guys here when they are simply just doing their jobs, this place is great, the only thing I tell people to look out for is they can’t take UPS or Amazon QR codes and they don’t have access to FedEx Accounts there.
Other than those two things I highly recommend this place!”
8:30AM - 6:30PM
81 Pondfield Rd, Bronxville
Mailbox Centers
“Dropped off 5 items to be returned to Amazon. The young man and woman working were very pleasant. They were patient and did not rush me as I dug out the QR codes from the Amazon app. I was braced for an attitude based on the critical reviews. Nope. The attitude toward me was as nice as could be. ??”
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“Just want to give a Thank You! To the UPS store (especially Scott!) on Shore Rd. They’re always so patient and kind - I go in there at least 2x a week between business and personal - and there is never a time I’m in there that they aren’t friendly and fast - all while putting up with all of us and our crazy returns.”