Advance Auto Parts, located at 800 Main St in Poughkeepsie, is dedicated to providing quality automotive aftermarket products and services. The store offers a range of leading brands, including FRAM, Carquest, and DieHard® batteries. Customers can benefit from free services such as battery testing, engine code scanning, and installations of batteries and wipers with purchase. The loyalty program, Speed Perks, allows shoppers to earn points for discounts on store items and gas at participating Shell stations. Recent reviews highlight the store's exceptional customer service. The manager, Lynn, is praised for her professionalism and timely assistance with warranty issues. Employees are noted for their knowledge and helpfulness, making it easier for customers to find the right parts and tackle vehicle repairs with confidence. Brandon received appreciation for his patience and clarity in explaining engine codes. While there was a minor issue regarding battery installation hours, overall experiences have improved, with many customers expressing gratitude for the support and kindness of the staff, including Mike and Vinny.
Solid customer service, nice size parts store, just wish they had a bit more of a verity of cleaners and polishes.
July 2025
Michael is very helpful and amazing. Justin is useless. I needed help and Justin kept walking off before I got my question out. Justin was very eager to get back to his phone. Thanks Michael for all your help and patience
January 2025
Service used to be better at this location. I brought in apart and wanted to try and match it up and they were too lazy to try.
