CVS Health in Poughkeepsie aims to make it easier for customers to manage their health with reliable value and assistance. The store is open 7 days a week to provide services like prescription refills, COVID-19 and flu testing, vaccinations, personal care items, and more. Customers can also take advantage of savings through the ExtraCare rewards program, weekly deals, and online ordering with free pickup or same-day delivery. While some customers had positive experiences, with helpful and friendly staff like Denise and Latasha, others were frustrated by the store's inconsistent hours and lack of staffing, especially in the pharmacy. Customers reported the pharmacy closing hours earlier than the posted closing time, making it difficult to access important medications. Overall, the reviews highlight the store's efforts to serve the community's healthcare needs, but also indicate room for improvement in customer service and operations.
The worst answering machine service EVER!! Bring back the humans to answer the phones!!!!
January 2025
I've been going to CVS 2503 south rd poughkeepsie ny for my prescriptions for years. Irma is THE LEAST friendly pharmacy cashiers I've ever dealt with. NOT a pleasure.
June 2024
The cashier was very helpful and friendly with my coupons
