“My phone was somehow blocked by Verizon while I don’t even have service with them. Matthew, thank you for your help and understanding of my frustration with the situation. You and Brian gave me a laugh in a messed up situation. I appreciate you both. Happy Holidays.”
“Spectacular service. CeCe the associate spent much time with me to discover the best phone for my use. Manager came along during transaction and searched for promotional values. He found a $500 Samsung phone for me that would have a net cost of $100. Best experience that I had this year in any retail store. This store is Inside the Galleria, not the one on route 9.”
““Brian was very helpful and provided excellent customer service. He was knowledgeable, patient, and made the process easy. I truly appreciate his assistance.””
“This store is nice and spacious. You get greeted as soon as you walk in the door it doesn’t matter how many people are in there are getting helped, Someone’s always paying attention to you. Staff is great and knowledgeable. The sales person Elayna, had me in and out of the store within one hour, probably less with switching from another company and porting my number over and all of that jazz, etc. She and her staff members took my bill from at@t and matched my new version bill with all my perks from the other company but blew them out of the water as far as pricing. Elayna introduced me to the Google AI subscription i thought id never use, love it in fact.”
“I'm so please with the excellent customer service that I received, and some of the fabulous promotions that are available at this location. I'm going to be adding 4 more lines , the promotions are unbelievable ? thank you Joshua & Hailey”