Royal Pools & Spas is a knowledgeable and helpful business with friendly and responsive staff. Customers highlight the team as efficient, pleasant, courteous, and professional, providing excellent customer service and personal attention. The staff is skilled, experienced, and quick to respond, making interactions a pleasure.
The company offers a range of services, including supplying chemicals, performing water tests, and assisting with pool and hot tub operation. They provide opening and closing services, as well as repair and installation for equipment like pumps and filters. Technicians are skilled at diagnosing and fixing problems efficiently, enabling continued pool use with few interruptions. The scheduling for services is noted as amazing.
Many customers have been loyal for years, noting significant improvements in service quality. The team is transparent with service details and patient in explaining processes, such as converting a pool from one system to another. Their work results in a crystal clear, swimmable, and healthy pool. Customers highly recommend Royal Pools & Spas for their outstanding, fantastic service and continued improvements.
We bought our pool from Royal Pools in Poughkeepsie about 5 years ago. They have been an absolute pleasure.. They take care of my openings and closings and as well as filter cleaning services. I go every week to test the water and their output is normally right on point. Thanks again!
July 2026
I have been a customer of Royal Pools in Poughkeepsie for years. The Manager Joe is consistently helpful and knowledgable. My most recent experience at the store was with Olivia. Her level of professionalism and care for customer satisfaction was great which is so impressive to see in a younger employee.
June 2026
very knowledgeable and great people to work with. would recommend
