Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store's Conscious Beauty section provides eco-friendly, cruelty-free, and community-focused product choices. Ulta Beauty also operates a full-service salon, where customers can book appointments for haircuts, coloring, makeup, and more. Reviewers praise the store's exceptional customer service, with employees like Elizabeth, Dana, and others providing knowledgeable, patient, and personalized assistance to help customers find the perfect products and services. Customers often mention how staff go out of their way to help, such as bringing orders directly to shoppers or making extra efforts to ensure satisfaction. The associates are consistently described as "amazing," "super sweet and informative," and very helpful, creating a top-tier shopping experience. Many customers recommend specific staff members for their excellent service, especially for curly hair cuts or eyebrow styling, and appreciate the friendly, welcoming atmosphere at the store.
Had such a great experience at Ulta! The young girl Janiyah who helped me was so sweet, patient, and genuinely helpful. She made the whole experience easy and enjoyable. Great customer service! 💕
August 2026
Staff is always very helpful and stores always will stocked
June 2026
I love the staff here! Special THANK YOU to Nicole- I believe she is a Manager or Supervisor there... Nicole is very friendly and personable! Nicole has a sweet spirit! Love her!
