Cellular Sales, a local Verizon store located at 661 Dutchess Turnpike, offers a friendly and professional in-person Verizon Wireless experience. Customers praise the store for their knowledgeable staff who are patient and willing to answer all questions, making the process of upgrading phones or choosing plans simple and stress-free. Staff members such as Jayson, Theo, and Jesse are frequently highlighted for their exceptional customer service, honesty, and enthusiasm. Jesse, in particular, is recognized for going above and beyond to help with phone upgrades, setup, and finding the best deals. Customers appreciate the store’s welcoming environment, always greeted with a smile, and the clear expertise of the team. The store also offers a variety of wireless accessories, Verizon services, and promotional deals. Overall, the store maintains a reputation for consistent, high-quality service, making it a trusted place for residents to get assistance with their Verizon plans and devices. Whether visiting for a quick upgrade or a detailed consultation, customers find the staff helpful, professional, and dedicated to providing a smooth experience.
Trey and Brian were great! They made the phone number transfer process so easy :).
Thank you guys!
July 2026
I just had the best customer service experience at Verizon on rt 44 in Poughkeepsie. Mike, Keanu and the manager Brian are life savers! My phone issues are finally fixed! Everyone was truly kind, very knowledgeable, and knows how to get things done. Very impressed and 100% happier!! Thanks guys!!
April 2026
Theo was very professional and friendly. 661 Dutchess tpk is a great place.
