Citizens
Banks
Hours:
23-02 31st Street, Astoria NY 11105
Hours
About Citizens
Citizens is a friendly and professional bank branch known for its helpful staff and great service. Customers appreciate the knowledgeable team, including the new manager and staff members who are patient, personable, and respectful. The staff, such as Giovanni and Elaina, are praised for their kindness and quick assistance, even for customers with language difficulties. The branch offers a welcoming environment with short lines and efficient transactions. Overall, Citizens provides an easy and positive banking experience, making it a highly recommended choice for banking needs in the community.
Most Recent Reviews
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July 2026
Had such excellent service provided by Leah - a banker here at Citizen in Astoria. She was very accommodating and helpful
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September 2025
I really recommend this branch! Lines are not too long and everyone looks professional. This morning I got help from Giovanni Forester and he was super nice and very knowledgeable.
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May 2024
The new bank manager Joanna is such a pleasure to do business with. She assisted me with my transactions with ease and professionalism. She was very personable and knowledgeable. Highly recommend this bank for your banking needs! The teller was also very sweet and patient! Great addition to our community!
More Comments(17)
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Astoria, New York
