J.Crew Factory
Clothing Stores,
Children's Clothing,
Women's Clothing,
Men's ClothingHours:
71-36 Austin St, Queens NY 11375 Hours
About J.Crew Factory
The J.Crew Factory store in Forest Hills receives consistently high praise for its exceptional staff and pleasant shopping environment. Reviews highlight that the staff, from managers to sales associates, are exceptionally kind, helpful, courteous, professional, friendly, and delightful. They are described as going the extra mile, offering solutions proactively, and providing warm, inviting assistance without being overwhelming. Specific commendations include staff standing up for customers' safety and offering helpful, flattering styling advice. The store itself is noted as being clean, extremely well-organized, cozy, and well-displayed. Shoppers appreciate the great size ranges available and note that the quality of the factory goods is not significantly lower. The overall experience is frequently called one of the best, with customers stating they will definitely return and highly recommend the location. The staff is consistently mentioned as the highlight of visiting the store.
Most Recent Reviews
October 2025
Thank you, Steven, for going the extra mile and setting me up with a new outfit for my presentation.
Friendly staff, clean store, highly recommended.
November 2024
Just had one of the best shopping experiences in my life. The store is extremely well organized and cozy. Now the staff, absolutely no words to describe how professional and friendly they are.. especially STEVEN I cannot stress enough how delightful and helpful he was. 5 starts all around.
December 2023
Love coming here! The staff is always helpful and kind, they are honestly the highlight of going to the store. The store is organized and great size ranges at all times.
More Comments(30)
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