The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Processing and delivering 47% of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. This particular location at 23715 Braddock Ave offers passport services by appointment only. Customers report having a "great experience" with the "very polite, helpful, friendly and comical" staff. One reviewer was "relieved" by the "courteous and professional" assistance, completing their passport application within an hour. Another customer praised the "excellent customer service" they received, even though there was only one employee helping at the time. Overall, reviewers highlight the professionalism and pleasantness of the staff, who have "redeemed" their faith in USPS.
I had to replace a lost passport today. The workers at this post office were very polite, helpful, friendly and comical. Great experience.
May 2025
For a USPS office, this place is good. Staff is nice enough and never THAT busy. Appreciate the simple things
March 2025
I had a passport application appointment and mailed packages from this location. The employees are very helpful and professional dealing with customers. A very pleasant visit.
