Capital One Bank offers a mix of experiences for its customers. While some have faced issues with ATM machines retaining checks, leading to inconveniences and delays, others have praised the friendly and helpful staff. Customers have noted the helpfulness of bankers like Dee and Yenis, especially at the Rego Park branch, where assistance was readily available. However, some branches may be short-staffed, impacting service. Overall, many appreciate the ease of using the app and the ability to open a checking account at a young age, highlighting a positive aspect of banking with Capital One.
The worst branch in queens, 15 people waiting with one teller working with a broken card reader. Huge empty space that required so much heating cost …just close it already
September 2025
Cing was so helpful for me to fix the issues with my account. Thanks Cing!!
September 2025
These people have you waiting in the line for 30 plus minutes just to tell you go to someone else and then you go to someone else and they are no help
