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“I called for a mattress pad to see if they had it in stock on September 9. I spoke to Walt. He was amazing. He had it held for me which was amazing and excellent but then today I saw Rene and she found a way to save me 30% because I got three items versus just the one I am in love with her her personality. Her knowledge of sleep was outstanding. I love the store and will definitely return to it in the future More than the one By my own homeGarden City”
“Yosef and Richie were gems! They used teamwork to guide me to the appliances I needed. Yosef is very funny, and actually very knowledgeable on the inner workings of the appliances! I love a good compare and contrast. Great experience 10/10!”
“I had a great experience purchasing my mattress, thanks to the amazing help from the salesperson Suki. She took the time to understand my need and explained the difference between multiple options. The entire process from selection to checkout was smooth and stress-free. Highly recommend Suki for anyone looking for a great mattress and outstanding customer experience.”
“Eves was great!!! He was very patient and attentive. I consider him a great representative and is considered the best at what he does. He helped me with choosing a good blender and refrigerator I purchased. I gave him a five star because of his patience.”
“Brian at PC Richards was very helpful and knowledgeable. He helped me figure out quickly and at the right price the compact refrigerator that was just right for my small kitchen.”
“I had a very great experience with Samuel during my exchange process. He was able educate my partner and I on the different beds we needed based off the experience I was having with the current one. The process was quick and easy and I look forward to receiving my new mattress in the mail. Thank you so much.”
“Raza have been helping me for 15 years w/ exceptional service. He is my go to sales person when I need any appliance need.
I have his personal cell phone saved . I call him any time of the day and he is there to help !”
“Their commitment to excellence is seen in every aspect of the store’s daily operations. They consistently lead by example, maintaining a positive attitude.
This manager excels at communication, problem-solving, and she definitely helped me with what I wanted , excellent customer service from the manager Q Thank you!”
“Winston and his manager Nick offered us great customer service. Very knowledgeable of the appliances. Easy to work with. Greatly appreciated you having employees like them at P.C. Richard and Son”
“I made a purchase from Frank he was really helpful totally understand what I was looking for went above and beyond to help me very friendly and knowledgeable about there products and services also the delivery guys was amazing they all went above and beyond”
“Luis was great. He was very helpful in finding what I needed and offering alternatives. I ended up buying a bunch of electronics. Thanks, Luis and Dexter for finalizing my Christmas shopping.”
“Chris is an excellent sales man, approved me for the card and now I’m getting my 77inch Samsung OLED, Ramon was also great at the end. Excellent and Gracious service!!! Great people!!!”
“I have been coming to PC Richards on Kings Highway for over 20 years. Luis Prescott has been my salesman for 20 years. He has always guided me to make the right choices in appliances. I have never had a problem with service contracts, deliveries and even an occasional return. He is an honest and knowledgeable salesman. Thank you PC Richards.”
“I had an outstanding experience with the sales representative Mario. He was incredibly professional, knowledgeable, and patient throughout the entire process. He took the time to understand my needs, explained all the options clearly, and made sure I felt comfortable with every step. His friendly attitude and honest guidance made the experience smooth and stress-free. I truly appreciate his dedication to excellent customer service, and I highly recommend him to anyone looking for a reliable and trustworthy sales gentleman at P.C. Richards & Son
Mario you are the best, thank you!!!”
“Went in to purchase an OTR microwave. Shahid helped me and was very informative by providing me comparison prices and features. I look forward to working with him next time when I need to replace something else.”
“I ordered an over the range microwave online and picked it up in the store. The employees were courteous and efficient. It was brought up in a few minutes and placed in the back of my car. Best place to get any new appliances by far.”
“Absolutely the best PC Richards I have ever been to! Craig is the most helpfull and patient salesman i have ever dealt with. He always knows the answers to any queation and makes recomendations that work for me and my family time and time again. I will keep going back to this location because of Craig and the rest of the team!”
“I recently bought a fridge and had an excellent experience! Brian was super helpful and made the entire purchasing process quick and easy. He took the time to answer all my questions and made sure I got exactly what I needed. Highly recommend—great service from start to finish!”
“The representative that helped me was Mizan he was very nice. He helped me so much gave me all the time and appreciate him so much. He explained all the tv features and what are some stuff good at. I would review him 5 out of 5.”
“Helpful and knowledgable staff. Bryan was very helpful. He went beyond to make my shopping experience for a new TV easy.
When in doubt he reassured me by recommending the best TV. Thanks to Bryan I left out of P.C. Richard’s Broadway location a satisfied customer!!
Spencer also assisted making great teamwork. Spencer helped me choose the right sound system for my entertainment purposes.”
“I made a recent purchase with Sydney. I appreciate her help and knowledge. That a week later with her assistance, I returned and made another one. Thank you for the amazing customer service.”
“Rasheed helped me with my choice of mattress. He explained and informed us reg our choice. Educated us more for what we needed. He was a grate help and the location was convenient for us”
“Jason was a fantastic help and really knew his stuff. They work with you and I ended up with a better price than I could have gotten online. Can’t recommend enough !”
“Our salesperson, Natalie, was great! She listened to our needs and concerns, and wasn't pushy about selling us anything we didn't want or need. She made our experience very pleasant. Highly recommend!”
10AM - 9PM
345 Rockaway Turnpike, Lawrence
Mattress Stores
“CJ, was fantastic very patient, funny he showed me a lot of ways of setting up my purchase great customer service. I am very happy with my sectional Thank You Bob's and CJ”
“I had a wonderful experience at this Mattress Firm thanks to Anthony.
He was incredibly friendly, patient, and honest throughout the entire process. He took the time to understand what I was looking for and guided me through the options without any pressure at all.
Anthony truly cares about helping customers find the right mattress, and it shows. His professionalism and genuine kindness made the whole experience easy and enjoyable.
If you visit this location, I highly recommend asking for Anthony.
He’s one of the best salespeople I’ve met — knowledgeable, trustworthy, and amazing to work with.”
“Excellent customer service. Bryan and the team were so accommodating and helpful (also welcomed our little dog to try our new mattress!)
Totally worth the trip into the city!”
“Jordan was super knowledgable and helpful in helping me select a new mattress. He took time to work with me, was not overly pushy or salesy - I really appreciated it!”
“Great Quality Products ?.
Great Service ?.
My bed took two to three-week or more for delivery ?.
Set up and Review of bed ? and sheets was flexible and flawlessly done. ? ? ? worth the wait. Love ❤️ ? ?”
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“I would like to thank Lenora Furniture. I received my Furniture not to long ago this afternoon. I'm very pleased with it because I have a small living room space. I'm receiving lots of great compliments.”