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“Excellent experience with Jay last night as he was extremely helpful on a family billing matter. If visiting, Jay is your go to guy. Also had a very friendly experience with Jenny on 11/18/25”
“This has been my go to Verizon store for several years. The staff is always extremely polite,
professional and knowledgeable. They work together to solve any problems.
This last visit will keep me returning! I had the pleasure of working with Shafi, he was all of the above and more. Thank you for always making what most of think of as a chore into a fun and pleasant experience!”
“I stopped in for tech support today. Kevin was kind, friendly and knowledgeable. I walked our with my issue resolved having had a great interaction. 5 stars ⭐⭐⭐⭐⭐”
“This store is 100x better than Glenmont. They don't lie and cheat you. I was cheated by Darius in Glenmont but here the management team and owner take great care of me and my friends and family. This is a full service store and the way Verizon should be£!”
“Stefan was a great help and answered all the questions I had and assisted with the changes I needed on our bill. Will deff be looking for Stefan next time I'm in”
“Matt was incredibly knowledgeable, helpful and friendly! Top notch customer service!!! He is the type of employee that a company should cherish, reward and celebrate. Thanks Matt for everything!!”
“I had a fantastic time at the at&t store with Kerrina! She was able to fully go over my bill explain to the fullest extend how to save money dramatically. After that I did decide to upgrade and kerrina helped me through the entire process and made me feel completely comfortable! Highly recommend store!”
“Quick, professional, and reliable service. They fixed my phone perfectly and explained everything clearly, with no hidden costs. Highly recommend this shop for fast and trustworthy phone repairs.”
“I've been a T-Mobile customer for over 20 years and have never regretted it. I dropped by here yesterday to get a new sim card. I was helped by a wonderful young man, Marco. He knew his business, was informative, knowledgeable and friendly. Unlike some places I've been, he made me feel welcome while he replaced my sim card and checked to make sure it worked. Anytime I need help in the future, I'm coming here!”
“Great manager! Joe really went above and beyond for me. The only complaint is it was quite short staffed given it’s Xmas week. I waited 45’ before anyone was available to help me. Was there for 3.5 hours. Tedious process. That requires more staff to handle the volume at this time of year and on weekends, too.”
“The dude that fixed our phone yesterday and 10 minutes flat deserves a raise… perhaps some help too as he looked absolutely exhausted, running that door all by himself.
Don’t take good help for granted..”
“I had an excellent experience at the AT&T store in Glenmont. Especially the help from Nebu. I will be returning to this store when I need help. They were patient, and I didn’t have to wait to be served. I’m happy to have discovered how helpful they were.”
“Jamel was amazing, he knew what he was doing very well and made sure to handle my transfer to AT&T one of my best experiences. Amazing representative for the brand, 10/10 service!”
“Q was a rock star! He was so polite, helpful, and knowledgeable. There were a couple of customers in the store while I was there and he did such a nice job at attending to all of us. He is absolutely a huge asset to AT&T! Thinking about switching cell phones? AT&T is your new spot.”
“The store is excellent and the representatives are very knowledgeable except I really wish they would answer their main line. I wish to speak with two of the reps and never know if they're working. For one week I've tried to contact them and the phone just disconnects. I got a bad phone it's not crickets problem it's Motorola's. They are mass made production wise and sometimes it happens but I can never get there because I only want these two reps so I'm pretty unhappy about that”
“Omar was terrific and helped me so much with my new I-phone! A huge thank you to all of the nice, helpful, and knowledgeable employees at the Spectrum Latham store.”
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“Jaron helped me out as soon as I walked into AT&T. He was very professional, courteous and friendly. The reason I was there was taken care of quickly and I was on my way. Thank you!!”