Staples in Rensselaer, NY is a Working and Learning Store providing printing, shipping, technology, and recycling services for small businesses, remote workers, and students. The location on N Greenbush Rd offers the BEST customer service, described as incredibly friendly, knowledgeable, and helpful. One customer, turned around on Staples after a poor experience elsewhere, specifically praised the amazing service received during a free electronics recycling visit. The store is noted as a very friendly place to go, where employees take their time to explain things. Reviews highlight professional and helpful service in the Print & Marketing center, where an employee spent significant time ensuring everything was right and made the process fun. The East Greenbush store is also well stocked, even with sale items, and staff including the manager are excellent. Customers report receiving great, patient help and highly recommend the store for its outstanding service.
Excellent customer service. Talah explained the difference and pros and cons of laptop models I was considering. I'm very happy with my purchase so far. Everyone I dealt with was professional and friendly.
April 2025
The tech there took his time to explain the question I had for him, which was much appreciated. My Staples is a very friendly place to go to.
April 2025
Thank you sooooo much Evalyn at this location! Very professional and helpful during this time for our family. I came in to print and was not getting the results I was looking and Evalyn saw I needed help and took care of my needs! Will recommend 10/10 customer service!!!
