The UPS Store
Shipping Centers,
Printing Services,
Mailbox CentersHours:
279 Troy Rd #9, Rensselaer NY 12144 Hours
About The UPS Store
The UPS Store in Rensselaer is a locally owned and operated business offering packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews describe it as a great store with staff that has always been kind, helpful, professional, courteous, friendly, and efficient. Customers report usually being in and out in minutes and note the staff is patient and helpful with tasks like reprinting a label or taping. Some reviews clarify that the store is a franchise and not responsible for broader UPS shipping issues, such as a driver not processing a package correctly or a lost package, which were resolved by the store's kind follow-up. While one customer mentioned a negative experience with a different UPS distribution center, their experience at this specific store was positive, with staff noted as being professional and kind enough to waive a fee. Overall, many customers report nothing but great service.
Most Recent Reviews
June 2025
The agents are helpful, friendly, and well-trained. They provide solutions to shipping issues and never have bad attitudes.
June 2025
It’s a great store. I’ve shipped many packages of important items here. The staff has always been kind and helpful. There’s always a variety of staff and I’ve never run into anyone who hasn’t been professional and courteous.
March 2025
Staffs I’ve met in this ups store has always been so nice and helpful to me
More Comments(90)
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