“Had an incredible experience with everyone involved here. Jenna at the store was amazing, the owner was super helpful explaining everything to me. I got rid of my terrible, mold infested bathroom and got the shower, tub, and bathroom of my dreams! The contractors they work with were incredible…hoping to do my kitchen next!!”
“Matt was prompt and efficient with install. To him, he gets 5 stars.
Dave was prompt and efficient, however did not inform us of the service charge on credit cards when paying deposit with card (would have paid via check had he said anything about it) and Laura never followed up with response from manager however. Dave would receive 4 stars, and Laura in the office 1, since she never followed up as expected.”
“What a great store! Excellent selection of kitchenware and tools including things that are a little more specialized. The woman that helped me (possibly the owner) was very sweet and knowledgeable! I will definitely be back for my future kitchen needs!”
“Talked with Dave P at the counter. Be was polite and very knowledgeable on the products I was looking for. Great encounter and will purchase more products from that store.”
7:30AM - 4:30PM
1721 State St, Schenectady
Kitchen And Bath
“Excellent customer service in both the showroom and at the service counter. Maureen in the showroom was very helpful when we were picking out a faucet and sink for our kitchen renovation. When our order came in we were called immediately. Very smooth pick up and the gentleman at the counter was very courteous. Would recommend ?”
“My wife and I have visited the FW Webb showroom in Ballston Spa a few times. We did not have an appointment. I spoke with Scott Lee, showroom consultant, a few times. He was very knowledgeable, friendly and helpful. I would recommend him without question. The showroom is also excellent.”
“OH MY GOSH PLEASEEEEEEUHHHH BRNG AN OLLIES TO EVERYWHERE IN THE WORLD DANG IT BRNG ONE TO ALASKA. IDC IF SQUISHIES ARE A TREND I GIT 4 GREAT ONES FOR ONLUYYUY 6 DOLLARS 2 DOLLARS EACH FOR THREE DUMPLINGS AND A DELICIOUS SATISYING CUBE OMAHGAHHHHHHHHHHHH”
“We've used Kitchen and Bath World twice, both for kitchen remodels. Most recently, we expanded our kitchen and utilized Sara for her design expertise. Sara and her team are always very responsive and so helpful with answering any of our questions. We would highly recommend Kitchen and Bath World!”
“Manager Mark and Brandon were very helpful and professional. They Took a lot of time with us to plan our dream kitchen. They also assisted with instructions that were very helpful for installation. Would highly recommend this store, employees and the products they carry. The products we purchased were better quality then Home Depot or Lowes carries.”
“I recently had stopped in for a project at my home requiring dry wall and other materials. The front end staff was extremely informative and attentive and helped point me in the right direction for most of the materials needed. I’ve been in and out of Bellevue builders over the last couple of years and not sure if it’s under new management but the cleanliness, layout and the overall atmosphere of the store seems much better.”
“It's pricey but when you want to move on a project it's the place to go. My contractor gave me a list of things he needed for my screened-in porch project. A variety of pressure treated lumber, composite, even some trex. I tried for 3 hours to put this $2,000 order order together at the local box construction store. The 2x10s had to come from one place the 2x4s had to come for another place the 4x4s had to come from a third store but then finally they found one store where I could get everything but then they told me that they couldn't deliver these items I would have to go pick them up. We're talking 16 ft boards how am I going to get those into my Honda Accord. As the orders were put together and then reassembled at different places about a dozen charges appeared on my credit card and then disappeared as credits were given when the orders were canceled. It was getting to be a gigantic mess. And at the end of the day I still would have had to rent a truck and go pick the stuff up and carry it here myself. So I canceled everything at the box store. Every last single thing. I took the order fresh to Curtis and made a 5-minute phone call. The cost was about $200 more. Due to the size of the order there was no delivery charge. I did not have to rent a truck, I did not have to go get it myself, I did not have to assemble an order across four different stores.
And then there's the part where they know what they're doing. The staff have the expertise to help you figure out your order and get it right. One guy in the deck section spent 2 hours putting together the trex order for my outside deck, a separate project I have recently completed. At the box store I could just get a kid to come show me the samples and what they had in stock. They never even explained the different grades of Trex.
Anyhow if you are ever wondering how these stores survive in competition with the big box stores I think the answer is quality of the product, expertise of the staff, taking time to help customers, and making it all work in a timely manner. For some of us the agro of bumbling around a big box store and guessing what to buy just isn't worth it.”
“Working with KBC was amazing. They were so easy to communicate my vision to and responsive! They supplied cabinetry, shelving, and paneling to make my built in dreams come to life!”