Post Offices near Rexford, NY

“I would like to commend a woman named ‘Kim’ for helping me this morning on the phone. Since early June when I submitted my request for a transfer of ‘temporary’ mail thru what I thought was USPS.com, to my daughter’s in MA, I first wound up unknowingly on a scam site, which charged my crcd $99.95, took about 5 weeks to get my $ back, tried in vain to correct my mail delivery as it wound up to be ‘permanent’. Finally today, I got real help, I am forever grateful for this employee. I contacted the 800# for Clifton Park/Halfmoon P.O.Thank her again for me.Donna & William Shanahan35 Linden Park DrClifton Park NY. 12065”

“I needed help yesterday because my parcel had been delivered to a supermarket mailbox but the supermarket staff and I did not seem to understand one another.I was confused between us until I reached USPS. The lady at the counter was able to help me a quick solution by contacted a right person. Then I was given a parcel by a gentleman after he drove to the supermarket. It was a pleasure to work with them and I really appreciated their kindness.”

“When applying for a passport at this office, Carol was very helpful in explaining the process and various options available to expedite. She was very patient with all my questions.”

“Love the service at this post office but my packages get stolen a lot. I would appreciate them being held if they don’t fit in our mailboxes. I will be calling them tomorrow to ask them to hold a package. Let’s see how this goes. July 6,2023”

“Patient, accommodating and friendly staff, particularly John. I had 3 priority mail packages to send and I was with my 2 year old so I was already anxious coming in. I prepared all packages at home and prefilled the customs forms (like I usually do) to make processing at the counter “easier and quick”. I’ve always had unpleasant experiences at the post office (Jessup, Maryland) when sending 2 or more packages and had in the past been told to call ahead to make an appointment due to the number of packages I had to send which was 2-4. These particular packages needed to be sent today and I was nervous coming in without an appointment and I had my 2 year old. I was first greeted by a lovely staff member whose name I wish I got. At the counter, John was warm, friendly, accommodating and more importantly, patient with me and my daughter. I can’t thank him enough. USPS at the Nott St location provided the best customer service experience and have gained a regular customer.”

“A solid post office. This is a good, honest post office in my experience. I have lived upstate for a while and I feel fortunate that this is my local post office because if your local one is bad it can really be the bane of one's existence regardless of how nice a place you live.I would also like to mention that the staff here are wonderful and will go out of their way to be of assistance to you which has not gone unappreciated by me. Jacob, Maddie, and Justin (new carrier) have all gone above and beyond in assisting me during a difficult time (being temporarily displaced from my apt due to construction then being moved back) and I had to mention them.Thanks so much to Jacob in particular for going out of his way to locate, scan and hand me my mail shortly after closing one rainy, stressful day when my mail was being held... the kind of customer service you don't often get.Thank you Heritage Station for hiring friendly and high quality staff.”

“I was able to make a passport apointment online for the next day, which was awesome! The postal worker was ready right on time, he was really helpful and kind, and my entire passport appointment only took about 15 minutes (and that included taking the passport pictures). Everyone that works there is always so nice and friendly. Also, I love that they are right across the street from the library!”

“Polite, efficient staff and great selection of stamps, greeting cards, boxes, packing tape and bubble packages that many post offices don't stock anymore. Spacious and well organized. Great experience. Thank you-- dealing with the public across a counter is not pleasant. Nice to find a good post office branch.”

“I had a really great experience with a Saturday afternoon (3:00 p.m.) passport appointment. I scheduled the appointment about 10 days in advance. There is a designated office within the PO for passport appointments. I showed up a few minutes early for the appointment and the agent, K. Clark, got my paperwork started prior to the appointment time. He was extremely professional and efficient and got the process finished in less time than anticipated. I was extremely worried about all of the negative reviews and experiences, but I had to roll the dice as this was the only place that I found to have Saturday afternoon appointments available. I am grateful to be able to share a positive experience.”