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“Maybe I shouldn't spread this around, but during the holidays, when most post offices are sheer madness, this one is usually not busy. They are only open two hours on Sat. mornings, but I discovered one year how much of an advantage it is to go here those last couple of weekends before Christmas!”
“I don’t know the lady’s name, she had glasses though. I went in today (a minute before closing) because a important package I was expecting got delivered to the wrong mailbox and she was able to figure the whole thing out, she gathered all the information made some calls and within like 15 minutes the situation was fixed. I don’t usually do reviews but she was really kind and helpful during a time(1 min before closing) where she could have been annoyed.”
8:30AM - 2PM
685 Watervliet Shaker Rd, Latham
Post Offices
“A working staff member gave such clear and detailed instructions on how to package the parcel,from labeling the box with necessary information to taping it securely. After preparing it, they double checked all the details and quickly sealed it, making it ready to send. I was truly amazed by how efficiently the whole process was completed.
Also, I really liked their collection of gift cards and greeting cards.”
“Today we visited this USPS location to renew passports. My son, who is autistic, was very talkative and had difficulty staying quiet. The gentleman who processed our application recognized his needs and was incredibly patient, kind, and helpful throughout the process.
In addition, a lady whose name starts with C thoughtfully gave my son a coloring book, which meant a lot to us. Thanks to their understanding and kindness, we left feeling very happy and satisfied with the service.”
“I was there on July 1,2023 and met the friendliest and niceness Lady clerk ! She's helped me with the package I was mailing that day. Thank you! You made my day, a month, a year. In 24 years never met anyone behind that counter as great as you are. ❤️”
“Patient, accommodating and friendly staff, particularly John. I had 3 priority mail packages to send and I was with my 2 year old so I was already anxious coming in. I prepared all packages at home and prefilled the customs forms (like I usually do) to make processing at the counter “easier and quick”. I’ve always had unpleasant experiences at the post office (Jessup, Maryland) when sending 2 or more packages and had in the past been told to call ahead to make an appointment due to the number of packages I had to send which was 2-4. These particular packages needed to be sent today and I was nervous coming in without an appointment and I had my 2 year old. I was first greeted by a lovely staff member whose name I wish I got. At the counter, John was warm, friendly, accommodating and more importantly, patient with me and my daughter. I can’t thank him enough. USPS at the Nott St location provided the best customer service experience and have gained a regular customer.”
“Wonderful team. Incredibly personable. Both patient and speedy. Whether it's an every day drop-off or pick-up, or a first time, people here are in-and-out in moments. Experienced staff explain, simplify and recommend the best service for your parcel, and understand budget limitations. Take the stress out of important tasks like priority mailing, insured packaging and certified mail with this branch, too. Shipping is a breeze when you're with people that treat you so well”
3 - 5PM 9:30AM - 2PM
93 West Campbell Road, Schenectady
Post Offices
“This post office is fine, they're open later than most especially on Saturdays. Keep in mind they close for an entire house for lunch, 2-3.The lines can get long here, lots of people come with completely unpacked items and want to ship something, which can make it take 20+ minutes sometimes if there's a couple people in line unprepared as there is only one teller at a time.They do their best to handle it though, so that's really not on USPS.”
“I am highly impressed with the management and staff here. The team is consistently courteous and maintains a well-structured, professional environment. Even when I had a minor concern, the office addressed it immediately. The employees were incredibly helpful, and management stepped in to ensure a swift and satisfactory resolution. I’ve been a very happy client and highly recommend this office.”
“Never had an experience where I felt misheard or rushed. The ladies I see in the morning are very nice and always kind my son and I.
Once in a while I drop off packages. They shared the rules with me about packaging quality.
Sometimes the lines are long. There is always a nice neighbor to talk to when I go which I am very thankful for. Makes the time go by faster.”
“Polite, efficient staff and great selection of stamps, greeting cards, boxes, packing tape and bubble packages that many post offices don't stock anymore. Spacious and well organized. Great experience. Thank you-- dealing with the public across a counter is not pleasant. Nice to find a good post office branch.”
“Judith was very professional helping us with our passports on 4/29 in the afternoon. Unfortunately- she had to babysit entitled, rude people during our transaction that felt their inability to read, wait in line and follow simple instructions needed to be everyone's problem but their own. To the young punk in the Adams Heating and Cooling t-shirt, please do the world a favor and grow up. If i was a person that had feelings, I would feel bad that your mother didn't hold you enough when you were a baby but I'm not that guy. Great job Judith!!”
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“Would like to thank Keke for the amazing service today at the clifton park location!! Always great to be met with a lovely attitude and employees that go above and beyond, making my shipping process as easy as could be. Thank you Keke!!! :)”