Auto Parts in Rhinebeck, NY

“Randale was great to work with. He was very patient and professional. Even though we were there late on a Friday night he thoroughly went over the whole truck and spent time answering questions.”

“I have taken my car to Ruge’s Ford Service several times for issues big and small. The staff is always great and helpful. Especially Tammy and Lynn, they make the not so fun process of getting your car repaired as pleasant as they can! Great customer service. ??”

“My review is based off the interaction with the employees and the process of leasing my vehicle. What someone pays for a car there so much that goes into it that every person is different. I will say there were no hidden fees and the car I wanted was actually discounted. I didn’t see any cars that were marked up.Ruge is a small laid back dealership. Coming from NYC there was a different vibe here. I emailed Kyle and told him my lease was up in 2 weeks and I wanted to lease another Ford F150 and showed him which one. He was nice and professional asked if I was coming in but I don’t live too close and I’m always commuting to work and they closed around the time I usually get back he agreed to send me some numbers. After some back and forth we also had Will in the emails who was the Financial manager. We made sure I got all the incentives I qualified for and agreed on the first payment. I decided to send my wife in because she mostly drives it. She said Kyle was amazing showed her the car and everything new she will be getting. He didn’t once discuss financials that was between me and him. The only thing she had to do was sign some paper work so when we had to do credit checks she was ready to go I just had to come in.On the day I had to finalize the paperwork I was cutting it close to closing time I told them just have the papers ready. They had copies of stuff my wife took in for me and she was showing up early to do a final car tour to set it up the way she wanted. I got there they were ready for me with papers out and I was able to just sign everything I needed. By the time I was done my wife was finished with the truck and she signed her portions. Will was nice enough to give the kiddos some coloring pages to keep them busy and we were out of there fast. Car was clean and gassed up ready to go. We appreciate Ruges and recommend them to anyone looking for a new or even used car. We hope to do more business in the future!!Thank you Kyle and Will.”

“Leased my vehicle through Ruges CDJR and it's been nothing short of an amazing experience. Brought vehicle in for its first scheduled oil change...wait time minimal (big thumbs up) and the Staff is so very friendly and accommodating. I would certainly recommend Ruges CDJR OVER AND OVER. Brandon Cole is a tremendous asset to this organization.”

“I bought a tire from another place, they told me my brakes were 90% gone and that I needed them replaced right away. I took my car to this Ford dealership and was told I still had awhile until I needed them replaced. I love my Ford SUV and always go to the dealership for service. They are friendly and always helpful.”