Eagle Kia of Riverhead is highly regarded for its excellent customer service and knowledgeable staff. Many customers have purchased multiple vehicles from this dealership, praising the sales team for their professionalism and support throughout the buying process. Service advisor Anjel stands out for his courteous and informative approach, ensuring customers are updated on their vehicle's progress. The service department is noted for its quick, efficient, and thorough work, often going the extra mile with complimentary car washes. While some customers experienced longer wait times for routine services, the overall sentiment remains positive, with many considering Eagle Kia a great place for both sales and service. The friendly atmosphere and welcoming staff make customers feel like part of the Kia “family.”
Employees were very courteous and friendly and told me what was happening
August 2026
Really good experience, in the sale and then had an issue with brake pads, four days later I brought it to their attention the next morning they had me in at 7:30 and I came out with new brakes. It was a great experience after the sale. Sales and service were first class
August 2026
Great service, nice people, nice waiting room, very efficient handling of my Certified pre-owned 30.000 miles regular maintenance. Great!