Fortunoff Backyard Store has made a strong return to the New York/New Jersey market, opening seven locations since February 2010. As the largest patio and outdoor furniture retailer in America, it offers a wide variety of choices for customers. Reviews highlight the friendly and helpful staff, such as sales representatives who are knowledgeable and patient, making the shopping experience pleasant and rewarding. Customers appreciate the need to explore and test the furniture, although they note the absence of information sheets for easy reference. Pricing can be a bit confusing, so engaging with the staff is recommended. The store is praised for its excellent customer service, quickly resolving issues like delivery charges. Overall, Fortunoff Backyard Store is recognized for its commitment to customer care and a great selection of outdoor furniture.
Solution oriented and flexible. Not a pushy vibe. Their team listened to my needs and helped me find the right products. I am a repeat customer and will continue to patronize this location!
May 2024
The manager and the lady who helped us today in Riverhead, New York was very kind, very helpful and polite. It was a great friendly experience.
May 2024
Fortunoff Sales Rep David Marzano was without a doubt one of the most well-informed, patient and understanding people I have ever met. David made shopping and making a large purchase at Fortunoff's a very pleasant, and rewarding experience. Management needs to give David a bonus!
