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“Very good sales ladies at Riverhead store. Very knowledgable and polite. Delivery was on time. The men were polite, efficient and careful. Great experience all around. Would highly recommend Ashley.”
“This was one of the best experiences we have had buying a big ticket item for our home. Christina our sales woman was so incredibly nice and very knowledgeable on all the products. She didn’t push anything on us. 12/10 will recommend my family and friends to go here.”
10AM - 9PM
1858 Old Country Road, Riverhead
Home Decor
“Everyone was so nice and very professional I'm so glad that I came to this store because I found what I needed very quick. And I'm very satisfied. I would definitely recommend Bob's furniture store to my friends.”
“Every possible craft item you could possibly need, pillows, tablets, outside decorations. The bathroom was gross but the rest of the store very clean snd well stocked.”
9:30AM - 9:30PM
1750 Old Country Road, Riverhead
Home Decor
“I love the store but extremely disappointed. We purchased an outdoor table set for $1400 ish with delivery. Within a month and a half our table started cracking and I called the store who then told me that its outside the 30 days so I had to contact nautical directly. I reached out to them and when I said I purchased it from homesense and provided the reciept they said they can’t do anything because it’s a brand for home sense and they are supposed to take care of this.
My table didn’t even make it one season,
Update: I spoke to customer service and I have to applaud great customer service.
After sending in some pictures and speaking with someone they have offered a gift card in the amount of the total transaction including the cost was delivery.. we loved the table, and are sad that it didn’t last but I think it’s amazing that they gave us a gift card in the full amount.
I hope all customers when writing a disappointing review take the time to share when companies and even small businesses do things the correct way.
I’m not sure if I’d purchase another outside set with this same material, but can use the gift card towards other purchases. Amazing customer service, we will be back! Ty TJM and there brands!
the wood is extremely discolored, and even stored properly with extreme care I started taking my furniture out and noticed that the table is now bubbled, and that crack in the wood expanded that you can’t even use a chair. Save your money and buy your outdoor furniture from Costco. At least they would swap it out.”
“Firstly, we really love the Pottery Barn outlet in Riverhead - but what makes it shine is Lucia. She is wonderful, so helpful, and has an excellent eye for style. She finds you great deals and always points out even better deals. She has been so helpful to us on many occasions! This last time she took the time and patience to find the perfect area rug to match everything in our living room. When you’re at Pottery Barn in Riverhead, look for Lucia - you won’t be disappointed!!”
“We literally refurnished our entire house through this and westelm. Furniture is awesome and discounted given unboxed.
As we lost access to one of our gift cards while trying to pay earlier today, the manager (Dave) stepped in to help; it was sorted out within 15 minutes and he reached back out in the evening to ensure we had everything needed.
Long story short: great furniture, great prices and excellent customer service!”
“Staff is friendly. Regular clientele, i think mostly out of towners. Parking is within the shopping area and free. Definitely reliable venue. Products are good and accessible. Ambiance is typical. some good deals. Worth the visit.”
Home Decor
Home Decor
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Home Decor
“First rate service and assistance for a last minute desperate purchase of umbrellas and stands. Loaded into my car too! David is an incredible resource and I will keep coming back”