Geek Squad at the Riverhead location provides helpful and friendly service. Customers appreciate the staff’s patience, kindness, and willingness to assist with various issues. One technician was praised for his warm personality and ability to explain solutions clearly, even when customers were unsure about what software to download. Others shared positive experiences with device repairs, such as retrieving files from a laptop that was locked up after an auto-update. Although the repair took about a week, the team successfully recovered important files, leaving customers grateful for their efforts, even if the device might not last much longer. The staff’s knowledgeable and approachable attitude makes for a comfortable and satisfying experience. Overall, customers enjoy visiting this location and feel confident in the support they receive from Geek Squad professionals.
Tim M was so amazing to work with! He was patient and allowed me to fully express what needed attention. I appreciated his warm personality and willingness to fix my mac even when I didn’t know which software to download. If you go to this location I would definitely ask for Tim. Educated and kind!! Thank you so much... read full comment
January 2023
Had a great experience at Best Buy Riverhead due to JP who could not have been more helpful. JP is knowledgeable and so easy to work with. He answered all my questions, facilitated my purchase and made the entire experience a pleasure. I will happily visit Best Buy Riverhead again thanks to JP.
March 2022
Great guys. Well explained how they fixed the problem. Not only helpful but also edycational.
