Optimum
Internet Service ProvidersHours:
254 Old Country Rd, Riverhead NY 11901 Hours
About Optimum
Optimum provides cable and internet service. The staff is described as great, friendly, and helpful, with short waits at the service counter. However, the service is frequently called expensive, with rates considered out of control. Customers report problems like frequent internet connection drops, even with new equipment. A major complaint is that the On Demand service is often delayed, with shows not available as expected. Some customers express frustration with account changes and the process for canceling specific channels or returning equipment.
Most Recent Reviews
May 2026
Mike really helped me today and Willie both of them help me today. Hallelujah. It’s been months it’s straightened out I think thank you.
May 2026
A very good experience with Mike and Tatiana. Very helpful
May 2026
Anwan at Riverhead store was amazing. He was patient knowledgeable and friendly. A sure asset to Optimum.
More Comments(107)
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