Pottery Barn Outlet - Riverhead Outlets is a well-regarded destination for home furnishings and decor, known for its expertly crafted products. The store, part of a multi-channel retailer with a strong online presence and physical locations, has roots dating back to 1949 in Chelsea, New York. Customers frequently praise the friendly and knowledgeable staff, highlighting their willingness to assist with specific needs and resolve issues promptly. Reviews mention exceptional customer service, particularly from employees like Katie and Lucia, who go above and beyond to help shoppers find exactly what they are looking for and offer valuable design tips. Visitors appreciate the inviting atmosphere and the commitment to customer satisfaction, making it a favored spot for those looking to enhance their homes with quality furniture and accessories. Overall, Pottery Barn Outlet is recognized for its great staff and positive shopping experiences.
Michelle was super friendly and knowledgeable about all my questions. 5 stars 🌟
November 2025
Today I bought an amazing 100” couch! I actually had many to choose from at very good price points. This couch was marked down 30%. Michael A was so helpful, great sales people! Everyone I spoke to was wonderful! So many great holiday decorations available too!
February 2025
I had a wonderful experience shopping at Pottery Barn! Ask for Lucia. She was a great help!!!!
